topic Re: New owner with 2 issues: IPS glow on top edge and Netflix wont play higher than 720p in XZ Series

New owner with 2 issues: IPS glow on top edge and Netflix wont play higher than 720p

exT613 — Thu, 11 Jan 2018 03:51:14 GMT

I just got my Xperia XZ Premium yesterday and so far I like it, but I'm having 2 slightly annoying problems. Wondering if anyone has the same ones?

There is really noticeable IPS glow along the outer edges, particularly the top edge. I also saw it in some of the review videos on Youtube so I'm wondering if this is a design flaw present in every unit, or just some? Has anyone reported this to Sony and gotten a response?
I can't get Netflix to play higher than 720p quality. The device is listed on Netflix's list of supported Android devices for HD and it's a 4k display as we all know. All my other devices on the same network are able to play 1080p just fine so I know it's not my Netflix account or my network. I have the standard Netflix package so I expect it to play at 1080p. I'm using the Test Patterns video to compare between devices: https://www.netflix.com/title/80018499

Any insight would be greatly appreciated.

Re: New owner with 2 issues: IPS glow on top edge and Netflix wont play higher than 720p

Dutchy007 — Thu, 11 Jan 2018 20:22:16 GMT

1. I only see a 'glow' when I tilt my phone and look into the edges from the side. Otherwise, looking directly from the front or slightly tilted I don't see any problem. But to be honest, most screens have this?

2. As far as I know, Netflix announced it would support HDR, not 4k. Which is a real shame in my opinion. More information about this on the Sony blog:

https://blogs.sonymobile.com/2017/08/11/xperia-xz-premium-now-supports-netflix-hdr/

Re: New owner with 2 issues: IPS glow on top edge and Netflix wont play higher than 720p

exT613 — Thu, 11 Jan 2018 23:21:14 GMT

Re: IPS Glow, I can see it all the time, but maybe it's psycological. It's only really noticable on a black background.

Re: Netflix, 720p isn't even full HD (1080p) let alone 4k (2160p). I'm pretty disappointed that I'm not getting at least the full HD experience on a 4k display. HDR is something completely different and I'm not all that interested in it anyway.

I'm having 2 new issues now:

I noticed a single pixel that won't turn black on an all black page. Really? A bad pixel on a Sony device with "Premium" in the title?? I'm using this to test: http://lcdtech.info/en/tests/dead.pixel.htm
Facebook messenger notifications won't show up despite notifications being enabled in the app and DND mode is off. Maybe a software issue, but I certainly haven't disabled them conciously.

I'm already considering returning this bad boy after only 2 days

Re: New owner with 2 issues: IPS glow on top edge and Netflix wont play higher than 720p

Strampke — Thu, 11 Jan 2018 23:52:35 GMT

@exT613

Your device has a nice test itself.

Dial *#*#SERVICE#*#*

You will find 3 options

Choose Service tests

Choose display

Re: New owner with 2 issues: IPS glow on top edge and Netflix wont play higher than 720p

exT613 — Fri, 12 Jan 2018 16:38:15 GMT

@Strampke wrote:
@exT613
Your device has a nice test itself.
Dial *#*#SERVICE#*#*
You will find 3 options
Choose Service tests
Choose display

Thanks, that is a cool feature. I still see the bad pixel in the display test