topic Re: Up Volume button stopped working in XZ Series

Up Volume button stopped working

Jama26 — Fri, 02 Mar 2018 13:11:56 GMT

Ive had the phone now less than 2 months, its has never been dropped or damaged in anyway and all of a sudden the volume Up key has stopped working. I can turn the volume no problem but not up which is now a big problem because its stuck in silent mode. Ive tried putting it in safe mode but no luck.

Can this be fixed??

Re: Up Volume button stopped working

najodleglejszy — Fri, 02 Mar 2018 13:22:31 GMT

@Jama26 if the same thing happens in safe mode, then it's most likely a hardware issue. you could perform a software repair using Xperia Companion just to make sure, but if it doesn't sort it out, then you'll want to contact your Local support in order to arrange a repair.

Re: Up Volume button stopped working

NunoSEN2 — Fri, 02 Mar 2018 14:30:22 GMT

Hi @Jama26;

Temporarily until you can solve the problem you can up the volume using the manual display slider that apears in screen after pressing volume down or in settings>sound (after disabling silent mode).

Re: Up Volume button stopped working

ArdaArya — Sun, 08 Dec 2019 01:01:22 GMT

/t5/Xperia-XZ-Premium/Xz-premium-volume-button-problem-solved/m-p/1396980/highlight/true#M18669