topic Re: No internet connection in XZ Series

No internet connection

M_J14_08 — Wed, 22 Nov 2017 21:20:24 GMT

Hello,
Despite downloading the internet and mobile settings I have no connection.
And I do not have WiFi access everywhere ...
How to do ?
Thank you for your answers

~~Bonjour,~~

~~Malgré le téléchargement des réglages internet et mobile je n'ai aucune connexion.~~

~~Et je n'ai pas d'àcces WiFi partout...~~

~~Comment faire ?~~

~~Merci de vos réponses~~

Re: No internet connection

CameronT — Wed, 22 Nov 2017 23:09:01 GMT

Hi @M_J14_08, welcome to the community. I am sorry to hear about your issue

I have used Google Translate on your post as this is an English language forum, please respond in English.

To be sure I understand your issue correctly, I just need to clarify some things.

You have downloaded the mobile data settings for your phone (Settings > More > Internet Settings) and it is still not working, is that correct?
When you say your WiFi does not work everywhere, are you able to connect it to some WiFi connections and not others?

Re: No internet connection

Duri — Thu, 23 Nov 2017 00:09:10 GMT

Check the APN in the Settings - Network & Internet - Mobile Network - Acess point names.

It could be, that you have to create the APN manually. For the parameters you have to ask your mobile network provider.