topic Re: Battery performance in XZ Series

Battery performance

Bren1986 — Tue, 14 Nov 2017 21:23:39 GMT

Hi I have been having problems with my xz premium battery since the oreo update, it used to be really good but now runs out very quickly. I have looked on this forum and seen people have had issues with WiFi and the camera but no problem here, just the battery. The figures In the battery usage screen don't seem to add up either, I have screen shots but am unable to upload them at present. I used to have like 40% left by the end of the day but now it runs out well before bed time and I haven't changed the way I use it. I have updated everything in play store and tried several restarts over the last week but it's still the same, any help would be appreciated. Many thanks brendan

Re: Battery performance

azzido — Tue, 14 Nov 2017 21:59:54 GMT

If you could be more specific and provide some details from battery usage according to specific apps and other battery drain sources + elaborate a little on your day to day usage it could help us to understand. Also, did you try software repair? Do you use SD card? Is this Single or dual sim model?

Re: Battery performance

Bren1986 — Tue, 14 Nov 2017 22:03:50 GMT

Re: Battery performance

Bren1986 — Tue, 14 Nov 2017 22:06:51 GMT

i hope all thses screenshots are readable, was unable to do them on my phone and had to do it on the pc. it is the single sim model, on all of those apps the battery usage does not add up to 89%. many thanks for replyoing so quickly

Re: Battery performance

Uliwooly — Tue, 14 Nov 2017 22:11:38 GMT

@Bren1986

That's quite odd, could you restart the phone and check the battery level again?

Re: Battery performance

Bren1986 — Tue, 14 Nov 2017 22:12:07 GMT

this would be my normal usage i would say but i used to have at least 30% left by the end of the day,today it ran out not long after i took those screenshots. i have not tried software repair i was just reading up on that

Re: Battery performance

Uliwooly — Tue, 14 Nov 2017 22:15:26 GMT

@Bren1986

before you do so, you might want to boot in >>> safe mode for few hours, perhaps a third party app it's the culprit.

Re: Battery performance

Bren1986 — Tue, 14 Nov 2017 22:20:46 GMT

i have only google play store apps on the phone, no third party apps at all. i will try the software repair, hope for the best, im wondering if im alone with this problem, cant seem to see many others in the forum with battery problems

Re: Battery performance

Uliwooly — Tue, 14 Nov 2017 22:37:39 GMT

@Bren1986

I don't see this on my XZP but I'll keep an eye on it, do report back.

Re: Battery performance

Bren1986 — Tue, 14 Nov 2017 22:38:48 GMT

ok many thanks

Re: Battery performance

azzido — Tue, 14 Nov 2017 22:52:28 GMT

unfortunately I do not see the pictures you posted (yet)

Re: Battery performance

Bren1986 — Tue, 14 Nov 2017 22:54:17 GMT

they are there, post number 3

Re: Battery performance

Bren1986 — Tue, 14 Nov 2017 23:04:50 GMT

i am unable to try software repair at the moment as my laptop is an old vaio with vista on it and the phone wont connect to pc companion, i will download it onto a newer pc tomorrow and give it a go, many thanks

Re: Battery performance

Englishmanx — Wed, 15 Nov 2017 00:03:22 GMT

After such an important software update it is recommended you do a factory reset so that everything calibrates well in the new environment.

I also had a few minor issues after the oreo update but

a factory reset solved them all.

I am a heavy user, Internet, mailing, gaming, calls and I don't think I ever leave my phone alone for more than ten minutes every hour. Still, late at night my battery holds up to a minimum 20 percent before recharging.

PS. I also have video calls on whassap for at least an hour a day.

In conclusion, this is the best Sony smartphone yet.

So, do a factory reset and wipe it clean. It won't disappoint you. 😊

Another useful trick is to use a programable power outlets which cuts off the charging power by itself after 3 or 4 hours per night while charging, according to your wish. They are cheap and really do well to the battery on the long run. 😉

Re: Battery performance

Aegonv — Wed, 15 Nov 2017 17:05:42 GMT

@Bren1986 wrote:
Hi I have been having problems with my xz premium battery since the oreo update, it used to be really good but now runs out very quickly. I have looked on this forum and seen people have had issues with WiFi and the camera but no problem here, just the battery. The figures In the battery usage screen don't seem to add up either, I have screen shots but am unable to upload them at present. I used to have like 40% left by the end of the day but now it runs out well before bed time and I haven't changed the way I use it. I have updated everything in play store and tried several restarts over the last week but it's still the same, any help would be appreciated. Many thanks brendan

I'm having problems with my battery too, it's not bad it's just don't last the same as in Nougat, plus the consumption on stand by has increased, there is another thread talking about the same,(I posted a very long and detailed reply there, with screenshots comparing Nougat with Oreo) and yes I did factory reset after updating.

Last night I leave my phone with 98 % and just woke up with 90 % battery

Re: Battery performance

azzido — Wed, 15 Nov 2017 19:34:40 GMT

Basically very strange situation.
I recommend to send your phone to service center for inspection, inform them about the situation via e-mail (attach the screenshots).

Re: Battery performance

Aegonv — Wed, 15 Nov 2017 23:17:45 GMT

But in Nougat worked perfectly

@azzido wrote:
Basically very strange situation.
I recommend to send your phone to service center for inspection, inform them about the situation via e-mail (attach the screenshots).

Re: Battery performance

najodleglejszy — Fri, 17 Nov 2017 10:54:55 GMT

@Bren1986 wrote:
i have only google play store apps on the phone, no third party apps at all. i will try the software repair, hope for the best, im wondering if im alone with this problem, cant seem to see many others in the forum with battery problems

@Bren1986"third party apps" means "apps that didn't come preinstalled on your phone". some app you've downloaded might be draining your battery, that's why @uliwooly suggested you to try booting to safe mode.

Re: Battery performance

Sensination — Fri, 08 Dec 2017 10:42:44 GMT

Yup, having the same issue. Battery drains overnight like crazy! Used to be 1-2% on Nougat now it's more like 4-5%.

Don't listen to Sony mods here trying to blame 3rd party apps. This is sony messing up the update period. I tested it by doing software repair and leaving phone WITHOUT installing any apps beforehand and the drain was exactly the same. This proves it's not a 3rd party app.

Battery life was amazing on Noughat now it's average at best on Oreo...

Re: Battery performance

stanlykubrick — Fri, 08 Dec 2017 13:20:23 GMT

So what makes you so sure it is a Sony problem and not a Google Oreo problem? Just Google Oreo Bugs (Oh the irony) and you will see more complaints than you could read in a lifetime. Sony, Samsung, LG, HTC, etc., etc. do not make the OS...that is Google. And they are the ones who are responsible to fix these inherent issues. Does Sony have the ability to fix these things that are baked into the OS??? I don't know. But one thing I do know is that on most phones, the OS that they are sold with usually runs the best. Many people constantly clamor for the latest/greatest upgrade only to whine the loudest when it breaks their phones.

Google needs to STOP making "new" versions of Android and just FIX the ones in use!