topic Screen doesn't turn off automatically in XZ Series

Screen doesn't turn off automatically

Witold8 — Thu, 22 Feb 2018 07:28:38 GMT

I have this problem for 2-3 months. The screen doesn't turn off automatically. I have to press the power button to turn it off. I've checked it with inteligent adjustment option on and off. Different sleep mode times doesn't work neither. Do You have similar problems?

Re: Screen doesn't turn off automatically

Zann_H — Thu, 22 Feb 2018 09:11:54 GMT

Try checking/changing the following settings and see if it helps.

Display > Backlight > Sleep : set to 15 secs
Display > Backlight > Smart backlight control: Set it off for now
Display > View > Screen saver: Off
Assist > Xperia Actions : Disable all
Lock screen & security > Smart Lock : Nothing is enabled.
Lock screen & security > Screen lock : Enabled.

Re: Screen doesn't turn off automatically

Korben-Dallas — Thu, 22 Feb 2018 18:08:14 GMT

What is the state of your "Smart backlight control" setting?

Re: Screen doesn't turn off automatically

Witold8 — Thu, 22 Feb 2018 18:23:23 GMT

I've tried that, nothing helps...

Re: Screen doesn't turn off automatically

Witold8 — Thu, 22 Feb 2018 18:25:20 GMT

Korben Dallas, I meant this feature when wrote about "inteligent adjustment option"

Re: Screen doesn't turn off automatically

najodleglejszy — Sat, 24 Feb 2018 11:31:10 GMT

@Witold8are you sure you disabled Smart backlight control setting, and not Adaptive brightness? just double checking.

also, does the problem persist at all times or only when your phone is plugged in and charging?

Re: Screen doesn't turn off automatically

JGoncalves — Thu, 08 Nov 2018 23:23:50 GMT

Thanks, the problem on my XZ1 was the Screen saver ON when docking, turn it OFF and solved.