topic Re: Bluetooth issue with Android 8 :( in XZ Series

Bluetooth issue with Android 8 :(

Tatty — Mon, 13 Nov 2017 21:22:45 GMT

Hi All

Sorry if I am going over a point that has already been covered but I have read most of the topics but I cannot see this issue being raised.

So I have upgraded to Android 8.

Every day I Bluetooth my phone to my car to play my music and take calls if needed.

My Car is a Ford Focus with Sync 2, prior to the “upgrade” my stereo picked up all my song titles and artists.

Since the upgrade I keep getting unknown artist and song title, the only thing that has changed is my os.

This is also happening with my wife’s BMW mini (both 66 plate cars)

I have removed my phone a number of time and change the AVRCP version between the 3 options available.

All I can think is there is an issue with the Bluetooth not sending the metadata, as everything else works fine (phone, text messages etc).

Any ideas or fixes welcome as Sony Support have not been able to fix the issue and will not pass me over to the software development team.

Please Help

Thanks

Re: Bluetooth issue with Android 8 :(

Pod_Bol — Tue, 14 Nov 2017 19:50:40 GMT

Hi,

I've the same problem, Sony France have no idea to resolve this. '' please reset your phone'',' 'restart your phone' '. They don' t listen what we ask, they just take our money. My next phone should be a Samsung.

Re: Bluetooth issue with Android 8 :(

coconut3 — Thu, 16 Nov 2017 01:00:41 GMT

Hi, I got the same problem as you exactly...

Got a Ford Focus with Sync 2, was working fine with the Bluetooth Audio (showing song and artist name). But once update to Oreo then it always show Unknown...

Tried unpairing and pair again, not working.

Tried iOS and Nougat, both working fine.

Please help us!!!

Re: Bluetooth issue with Android 8 :(

ilmeseguer — Thu, 16 Nov 2017 01:19:23 GMT

I have the same problem. My car is vw polo. I have this provlem with sony nougat and now with oreo is not repaired. Sony dont said anything about this and dont give us a solution. This is probably my last sony phone. I have all the z versions and anyone works perfect.

Re: Bluetooth issue with Android 8 :(

Qatrium — Thu, 16 Nov 2017 04:33:20 GMT

Try this workaround:

Unpair both devices from each other.
Go to Settings -> System -> About phone -> tap multiple times on "Build number" until you enable "Developer options"
Go back to Settings -> System -> Developer options -> Networking -> Bluetooth AVRCP Version -> Choose AVRCP 1.4 or 1.5
Restart your phone
Pair devices and test.

Re: Bluetooth issue with Android 8 :(

JarNuu — Thu, 16 Nov 2017 07:47:00 GMT

The workaround does not fix the problem at least with XZ Premium + Toyota Touch 2 with Go.

With AVRCP 1.4 I managed to play music that is stored on my device (not showing information). But music from Spotify or YouTube cannot be played.

JBL Charge 3 and JBL 450BT headset started to play music (previously had problems with them as well) normally with all AVRCP versions.

Re: Bluetooth issue with Android 8 :(

Pod_Bol — Thu, 16 Nov 2017 09:04:37 GMT

In developper mode I have the same issue. I read some musique, but the text don't change while I change song.

Re: Bluetooth issue with Android 8 :(

Pod_Bol — Thu, 16 Nov 2017 18:49:55 GMT

Hi,

After the reboot of my Phone, it's work.

Developer mode Bluetooth 1.4

Thanks for the tips.

Bluetooth 1.6 doesn't work properly.

Re: Bluetooth issue with Android 8 :(

Tatty — Tue, 21 Nov 2017 15:31:24 GMT

I have tried to 1.4,1.5 and 1.6

Music works in 1.4 fine not 1.6

Still all unknown song title and artist even with them named correctly as they where on pervious OS 🙁

Re: Bluetooth issue with Android 8 :(

alexGolen — Tue, 21 Nov 2017 15:42:04 GMT

It's funny but ever sinse I've upgraded to Android 7, my song data stopped from being displayed on my 2016 Mazda 3. I've had the Z3 back with Android 6 and everything was working fine, then once upgraded to Android 7 it stopped and I kept getting UNKNOWN artist, album and songs names... Same was with my Z5 when I had it. AND the same was with the XZP when I bought it.

The interesting thing is that it was still working all fine when I used to pair it with another car which was a Toyota Venza.

BUT once I upgraded to Android 8 on the XZP, it seems to have fixed this issue. SO, the conclusion here is that it really depends on the Car/Phone combination. The Oreo update broke it for some cars, but have fixed it for others... My advice - just get used to it and hope for it to be fixed in future OS updates...

Re: Bluetooth issue with Android 8 :(

stanlykubrick — Tue, 21 Nov 2017 17:04:33 GMT

Your observations are exactly why I have stated many times in many forums that it is time for Google to STOP creating new versions of Android! There is no real reason to keep changing and/or adding things every year just because they can! Let's get what we already have working as it should 1st!

Me thinks I am but speaking into the air....

Re: Bluetooth issue with Android 8 :(

CB007 — Tue, 21 Nov 2017 18:54:13 GMT

Phoned Sony tech support... the fecker on the other end of the phone didn't even know what Metadata is 😤

Interrupted me while I was speaking.

Shifted the blame to the Android developers.

@%@)(:%@=%£

Re: Bluetooth issue with Android 8 :(

bigtunes — Wed, 22 Nov 2017 12:03:16 GMT

Same here.

Mitsubishi Outlander PHEV - worked flawlessly on Nougat. Doesn't work on Oreo.

SWR10 - worked flawlessly on Nougat. Doesn't work on Oreo.

Dodgy no name speaker - worked flawlessly on Nougat. Doesn't work on Oreo.

Where's the fix?

Re: Bluetooth issue with Android 8 :(

gregoryopera — Wed, 22 Nov 2017 12:10:26 GMT

@bigtunes wrote:
Mitsubishi Outlander PHEV

Slightly off-topic, but...

Hoping to get one of these in the next year or two (it would've been the Holden/Chevvy Volt - but they stopped selling them in Australia)... Are they worth the big price-tag, @bigtunes?

Re: Bluetooth issue with Android 8 :(

bigtunes — Wed, 22 Nov 2017 12:31:26 GMT

Mines a Company Car so the main attraction was the 7% tax. Retail Price was ~£38k

As a car its pretty good to drive, well specced and plenty of power. Decent visability, loads of room and storage inside. Wallows a bit in corners but it is a couple of tonnes of SUV.

However, as I've found it's pretty useless if you can't charge at your destination. My daily commute used to be a shade under 40 miles one way, with charging at the office. I was getting around 75-80 MPG round trip with about 75 - 80 % of that on the battery.

I'm now doing 50 ish miles one way with no charger avaliable and my daily average has plummeted to 35 - 40 MPG with only 45 -50 % on the battery. That last 10 -15 miles with no battery sees the average MPG plummet.

On a longish (100 miles +) I'll get around 40 -45 MPG.

All the above are pottering about in Eco mode, stick it in normal mode and you can knock about 10 MPG off.

So in general if you're planning on doing < 25 miles on a trip and can charge when you get there - blinding can go for days without using much fuel.

If your're doing lots of miles with multiple trips and no charging at your destination I'd probably look at something else.

Re: Bluetooth issue with Android 8 :(

gregoryopera — Wed, 22 Nov 2017 12:32:55 GMT

Thanks for the feedback!

Re: Bluetooth issue with Android 8 :(

CB007 — Wed, 22 Nov 2017 15:52:07 GMT

Thank you, thank you, thank you, Quester!!! Followed your steps... was 1.6, changed it to 1.5 and works a treat!

I'm using a Sony Xperia XZ Premium and my car is a 2016 Vauxhall Viva.

This is brilliant... can see singer and song metadata on car radio display.

Pin your fix please 😌

-CB007 😎

Re: Bluetooth issue with Android 8 :(

maybachfan67 — Wed, 10 Jan 2018 18:49:35 GMT

Hello,

Nice to find the avcrp tip I will try it tomorrow morning.
I have the issue on a 2017 BMW 1 (F20 with "pro" GPS) with my new XZ1 compact (up to date 1st december 2017 update)
If I remember correctly I had the same issue with my XZ after updating to Oreo.

Calls workingbut no music even if phone is indicated as connected for multimedia.
Moreover at least 90% of the time the phone is not displayed as a music source (and even if it is it don't work...)
For those who are angry I fully understand you but I'm really unsure that buying Samsung device will really change something because:

- I saw Google's phone / One Plus / "other" company phone which are affected,

- It seems some users where complaining before the final Oreo version and google did not fix it.

So buying another Android phone seems not to be an efficient solution, sorry for you.

Re: Bluetooth issue with Android 8 :(

maybachfan67 — Thu, 11 Jan 2018 19:57:11 GMT

Hello,

Some feedback, activating dev options and reverting back to avcrp in v1.5 (against 1.6 selected and 1.4 indicated as default even if I never changed this) and audio streaming is back in my car

Re: Bluetooth issue with Android 8 :(

Strampke — Thu, 11 Jan 2018 23:42:13 GMT

Good to see that setting back AVCRP helped.

Nice to see other PHEV adepts here!