topic Call error in XZ Series

Call error

Mariecar — Tue, 20 Feb 2018 15:11:40 GMT

I cannot make phone calls and recieve calls what should i do?

CameronT — Wed, 21 Feb 2018 00:09:08 GMT

I am sorry to hear about this @Mariecar, we will need some more information.

Do you have any signal? Are you able to send and receive text messages? Is your internet working?

Mariecar — Wed, 21 Feb 2018 13:37:32 GMT

Everything is working except making a call and receiving some. My phone is only 1month old.

CameronT — Wed, 21 Feb 2018 23:09:41 GMT

When you try to make a call, what happens?

Do you know what happens when someone tries to call you? As in, do they hear it ring or does it just automatically disconnect?

Are you able to try your SIM card in another phone?