topic Re: Security patch in XZ Series

Security patch

Robezo17 — Mon, 25 Sep 2017 18:37:49 GMT

Translation via Google Translate:

Good evening
How do I still have the security patch in June 2017?
Why do not updates come now?
Thank you

~~Buonasera~~

~~Come mai ho ancora la security patch di giugno 2017?~~

~~Come mai non arrivano gli aggiornamenti via ora?~~

~~Grazie~~

Re: Security patch

YoGem — Mon, 25 Sep 2017 18:47:11 GMT

Ciao @Robezo17! Questo e' un foro in inglese... ti devo chiedere un favore, usa Google Translate e ripeti la domanda in inglese...

Please go in Settings, About, Diagnostics, Facts. Please post here theModel Number and Customization Number. I will let you know if there is an issue with your phone or your carrier.

Cercami le seguenti informazioni sul tuo telefono, vai in Configurazione, Informazioni su... Diagnosi, Fatti: Numero di Modello e Numero di Configurazione (Spero che in italiano sia corretto..) Con queste informazioni ti posso fare sapere perche' tuttavia non hai ricevuto gli aggiornamenti.

Re: Security patch

Robezo17 — Mon, 25 Sep 2017 19:14:31 GMT

Model g8141

Type PM-1032-BV

Re: Security patch

YoGem — Tue, 26 Sep 2017 05:09:04 GMT

@Robezo17 that is not the customization ID, it should be something like 1309-0277 CITA

Re: Security patch

Robezo17 — Tue, 26 Sep 2017 07:50:06 GMT

ID CUSTOMIZATION :

IS IT OK?

THANKS

edit: personal information removed

Re: Security patch

najodleglejszy — Tue, 26 Sep 2017 08:15:18 GMT

@Robezo17 you posted your IMEI number. @YoGem asked you about this field:

Re: Security patch

Robezo17 — Tue, 26 Sep 2017 09:31:21 GMT

ok : 1308-8487 R13A

THANKS

Re: Security patch

najodleglejszy — Tue, 26 Sep 2017 10:16:38 GMT

@Robezo17looks like it's a carrier-customized software variant (TIM IT), and it hasn't received an update newer than 45.0.A.5.1 yet.

Re: Security patch

Robezo17 — Tue, 26 Sep 2017 10:34:51 GMT

thanks

Re: Security patch

YoGem — Wed, 27 Sep 2017 18:38:31 GMT

@Robezo17 The TIM customized version is now receiving the software udpdate, please check.

Re: Security patch

Robezo17 — Tue, 03 Oct 2017 03:47:10 GMT

Ok I received the update by Ota.

Thanks

Re: Security patch

M1960 — Fri, 13 Oct 2017 13:55:14 GMT

Thanks. It's just that my current security patch is August 2017. Who is holding back the updates? My Nokia 3 on Tesco has the October patch & Android 7.1.1

Re: Security patch

najodleglejszy — Fri, 13 Oct 2017 15:56:18 GMT

@M1960 the latest software update for XZ Premium includes September 2017 security patch. however, there are many software variants depending on your region and carrier, and some variants receive updates before others. can you go to Support > Tools > Diagnostics > Facts tab and write down your Customisation number? it's in a XXXX-XXXX format.

Re: Security patch

M1960 — Fri, 13 Oct 2017 15:58:39 GMT

Thanks for your reply