topic Re: Cannot pair with SRS-XB10 in XZ Series

Cannot pair with SRS-XB10

coconut3 — Tue, 19 Sep 2017 15:33:55 GMT

I've tried to pair my XZ Premium with the SRS-XB10 but it just cant connect.

Previously the speaker is working with my Z1. Anyone having this issue?

XZ Premium Build Number: 45.0.A.7.137

Re: Cannot pair with SRS-XB10

Nirai6 — Wed, 20 Sep 2017 03:45:58 GMT

I dont have any issue connecting with my srs-xb20. Try pairing with NFC.

Re: Cannot pair with SRS-XB10

Jake-SonyXperia — Wed, 20 Sep 2017 04:06:54 GMT

Hi @coconut3,

Welcome to the community,

I am sorry to hear about the pairing problems, let's see if we can help resolve this.

Based on what you have supplied it could be that the speaker needs to be reinitialized. Try the following as supplied by Sony support page.

With the speaker turned on, press and hold the – (volume) button and the (power) PAIRING button at the same time for more than 5 seconds until the speaker turns off.

The speaker is initialized. Settings such as volume, etc., are restored to the factory default settings, and all pairing information is deleted.

Once done, try connecting the device again. Let me know how you get on.

Re: Cannot pair with SRS-XB10

coconut3 — Wed, 20 Sep 2017 11:07:44 GMT

Hi Jake,

Thanks for the tips. It is working now. =D

Re: Cannot pair with SRS-XB10

Jake-SonyXperia — Thu, 21 Sep 2017 03:46:28 GMT

No problem, more than happy to help

Re: Cannot pair with SRS-XB10

Samosidoine — Sat, 29 Sep 2018 13:32:43 GMT

Thanks a lot it worked for me also.