topic Re: Quick charge cable broke in XZ Series

Quick charge cable broke

Slimchris — Mon, 23 Oct 2017 23:34:15 GMT

My quick charge cable for my xz premium has broke at the point where it enters the usb-c connection for the phone. Has anyone else experienced this?

Re: Quick charge cable broke

Jake-SonyXperia — Mon, 23 Oct 2017 23:54:22 GMT

Hi @Slimchris,

Welcome to the community,

I am sorry to hear about this

If you feel this seems to be a defect with the USB cable then I suggest speaking with Sony Mobile Customer Care within your region, they should be able to help.

You can use my signature below to find contact details for them.

Let me know how you get on.

Re: Quick charge cable broke

Andyben — Tue, 24 Oct 2017 07:23:34 GMT

I always buy a braided kevlar Anker cables as soon as i get a new phone.

They just last longer and have excellent customer service if anything goes wrong - lifetime guarantee & send replacements in 48hrs.

Re: Quick charge cable broke

dandy63 — Wed, 25 Oct 2017 18:26:44 GMT

@Andyben totally agree, purchased one 3 weeks ago......fantastic quality & guarantee/aftersales service