https://community.sony.com.mk/t5/xz-series/product-failed/m-p/3571233#M21485 <P>My Sony xperia XZ premium has some black dots inside the screen, but that is not a dead pixel. I assume when they assembled it, is not sterile enough. The store in my country said that the product is from Singapore, i have to claim the guarantee but i am from Indonesia. Can someone help me? Thanks!</P> Fri, 20 Oct 2017 15:22:16 GMT Joshuaferdinand 2017-10-20T15:22:16Z https://community.sony.com.mk/t5/xz-series/product-failed/m-p/3571233#M21485 <P>My Sony xperia XZ premium has some black dots inside the screen, but that is not a dead pixel. I assume when they assembled it, is not sterile enough. The store in my country said that the product is from Singapore, i have to claim the guarantee but i am from Indonesia. Can someone help me? Thanks!</P> Fri, 20 Oct 2017 15:22:16 GMT https://community.sony.com.mk/t5/xz-series/product-failed/m-p/3571233#M21485 Joshuaferdinand 2017-10-20T15:22:16Z https://community.sony.com.mk/t5/xz-series/product-failed/m-p/3571234#M21486 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1084129">@Joshuaferdinand</A></P><P>I'm sorry to hear that, but could you post pictures of the problem, also, does your phone has a protective film or glass?&nbsp;</P><P>As for warranty questions, contact your <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A></P> Fri, 20 Oct 2017 18:09:56 GMT https://community.sony.com.mk/t5/xz-series/product-failed/m-p/3571234#M21486 Uliwooly 2017-10-20T18:09:56Z