topic Re: Dock / bottom row icons in XZ Series

Dock / bottom row icons

Samanar — Sat, 26 Aug 2017 04:21:07 GMT

Hello I've accidentally removed messages from my docl icons at the very bottom of home screen. How do I Add anything back there? Normal dragging doesnt work, icon stops at the bottom of home screen and womt go into the dock row. Help please!

Re: Dock / bottom row icons

Uliwooly — Sat, 26 Aug 2017 05:28:39 GMT

@Samanar

Drag the app icon from the app drawer to the home launcher > release > long press the app icon > drag it to the bottom row.

Re: Dock / bottom row icons

Samanar — Sat, 26 Aug 2017 06:06:39 GMT

@uliwooly

Thanks for quick reply. What do you mean by App drawer, is it the main list of all apps? If yes then I can only drag them to the home screen. If I try to move them again they got stuck at the bottom edge and get dropped there. Is it something that I'm missing? I also tried by adding shortcuts but there are no apps...

Re: Dock / bottom row icons

Uliwooly — Sat, 26 Aug 2017 06:15:19 GMT

@Samanar

I just removed them from the bottom (quick launch) > and I was able to drag them, so let's try again

1. open the list of apps (app drawer)

2. select an app

3. long press the app

4. drag it to the homescreen

5. release the screen/app

6. long press the same app icon until it vibrates

7. drag it to the bottom (quick launch)

Re: Dock / bottom row icons

Samanar — Sat, 26 Aug 2017 06:28:43 GMT

Doesn't work for me even though I was able to add custom apps there in the past. I'm now wondering if I incidentally blocked the quick launch somehow... Is there a way to fix/unlock that if the normal dragging stops at the edge of home screen?

Re: Dock / bottom row icons

Uliwooly — Sat, 26 Aug 2017 06:37:39 GMT

@Samanar

could you restart the phone

Re: Dock / bottom row icons

Samanar — Sat, 26 Aug 2017 06:43:32 GMT

Restarted several times since yesterday. It started at the same time when my Messaging app froze. I cannot anwser to an existing conversation it forrces me to close the app since it stopped working. Maybe it's correlated to some system update? I'm really stuck, never had any problem with my XZ before.

Re: Dock / bottom row icons

Uliwooly — Sat, 26 Aug 2017 07:03:22 GMT

@Samanar

could you take a screenshot of the homescreen and post it here?

Re: Dock / bottom row icons

Samanar — Sat, 26 Aug 2017 07:09:01 GMT

Re: Dock / bottom row icons

Uliwooly — Sat, 26 Aug 2017 07:12:18 GMT

@Samanar

drag one of the apps in between the phone app and the app drawer icon

Re: Dock / bottom row icons

Samanar — Sat, 26 Aug 2017 07:14:05 GMT

It gets blocked like this.

Re: Dock / bottom row icons

Samanar — Thu, 31 Aug 2017 04:39:28 GMT

Still doesn't work. As a workaround I've downloaded the Nova launcher which lets me customize dock without any issues.

Re: Dock / bottom row icons

black_white — Thu, 15 Nov 2018 10:29:46 GMT

Cześć Samanar,

I had this issue already with 3 different Sony xperia phones over recent years.

It's a SONY's coding bug they should fix.

The solution is to:

1) turn the phone upside down ie camera at the bottom, microphone at the top

2) wait for the screen display to rotate...

3) the apps docking area is now next to the camera (rather then the microphone)

4) the icons will move to and out of docking area without any problem!

If the screen does rotate, you would need to unlock auto-rotation. This is not in an obvious place for logical people... unfortunately... because it is not in the Settings application. This option is in the Home Settings->Interaction->Auto-rotation. To get to see this "hidden" Home Settings you need to:

1) press long on the Home Screen to turn the display mode allowing moving of icons

2) spot the Setting icon, probaby at the bottom, right corner of the screen

3) click this Setting icon

4) you should see Home Settings.

In all cases the issue is casued by mulfunctioning of the bottom part of the screen - it does not respond to touch for some reason in some applications, including Xperia Home (this issue) and System Upgrade for example. As you move the icon the towards the bottom, near the bottom you loose "traction" and the icon jumps back or somewhere near... because the software tracking received the end of the signal of you dragging the icon (before you reached the dock area).

Interestingly, the screen device "itself" is perfectly fine as it passes the Xperia's own drawing

diagnostics. So there is some other mulfunction in the way some apps use the screen.

Hey Sony - time to wake up and debug your software better?!