topic Xzs screen lines in XZ Series

Xzs screen lines

Ishikawapss9 — Thu, 06 Jul 2017 18:02:12 GMT

I recently bought a fantastic Xperia XZs, but looking at the screen close up, especially on a white screen you see some very fine oblique lines, maybe part of the digitizer, is a defect or is it common to all XZ / XZs ?? Thank you. The problem is similar to the image below

Re: Xzs screen lines

CameronT — Fri, 07 Jul 2017 01:48:02 GMT

Hi @Ishikawapss9,

It looks kind of like a digitizer, which is what detects your touch and turns that into input commands. Does it sparkle in the sunlight?

Re: Xzs screen lines

Ishikawapss9 — Fri, 07 Jul 2017 13:07:20 GMT

No, it is especially visible with white screens

Re: Xzs screen lines

CameronT — Mon, 10 Jul 2017 04:12:33 GMT

It's hard to say @Ishikawapss9. You may wish to contact your Local support team and arrange for your device to be assessed. They should be able to let you know what it is.

Re: Xzs screen lines

nowhere_ — Sat, 29 Jul 2017 12:44:54 GMT

Sadly i can confirm the symptoms on my XZs. The lines are not only visible on white screens, I can see them in the background of the play store symbol too for example. I could not see any sparkling in the sunlight. Sadly i do not own a good camera, but the effect is visible, if you zoom into the red circle. Alternatively you can use this URL: https://www.dropbox.com/s/8c5azninkgtbf0p/XZs_Display_Lines.jpg?dl=0

Re: Xzs screen lines

Laudalasun — Mon, 02 Oct 2017 09:46:12 GMT

I am having same problem with squares visible on the screen as in the image .can anyone help.