topic Re: Internet Connection Problem in XZ Series

Internet Connection Problem

Eric11 — Sun, 08 Oct 2017 03:17:39 GMT

Hey,

I am experiencing some strange connection issues with my WiFi and also my mobile connection. Several times a day, my XZ1 stops downloading, whatever I am loading at that moment and a few seconds later the connection to my WiFi is cut. However, 2 seconds later it is back up. Today I experienced a similar thing with my mobile internet connection. Is anyone else having this problem?

Cheers

Re: Internet Connection Problem

Zulz — Sun, 08 Oct 2017 03:55:24 GMT

I think i too m experiencing the same problems when on wifi... Plz elaborate anybody... I cannot accept a flagship phone that is not doing even the basics, as it suld

Re: Internet Connection Problem

Eric11 — Sun, 08 Oct 2017 11:24:47 GMT

Which brand is your router?

Re: Internet Connection Problem

Eric11 — Mon, 09 Oct 2017 12:09:34 GMT

Did you add any new Apps to your XZ1 after switching to it from your last phone? I added Amazon Prime Video. I deleted it 2 days ago. Since then, I did not notice any disconnection from my WiFi.

Re: Internet Connection Problem

HurdyGurdyV1 — Fri, 22 Dec 2017 17:01:21 GMT

common problem ... more reports of the same issue

Re: Internet Connection Problem

dimipsal — Sat, 23 Dec 2017 13:08:00 GMT

We all have those connection problems with xz1. Some people just don't care or can't recognize it. Hope it is fixable and software related. Also Samsung j5 has better signal strength than xz1.

Re: Internet Connection Problem

zeratul — Fri, 12 Jan 2018 13:12:55 GMT

I got the same problem (xz1 compact) and it's really quite annoying. Especially for example when using yatse for kodi and the control loosing connection...

Any progress on a fix or maybe an app or setting causing it?

Re: Internet Connection Problem

Strampke — Fri, 12 Jan 2018 15:03:31 GMT

Which type is your router? (are your routers)

Re: Internet Connection Problem

zeratul — Sat, 13 Jan 2018 12:17:05 GMT

Speedport W 724V

Re: Internet Connection Problem

Neli01 — Fri, 19 Jan 2018 13:41:12 GMT

Same problem here. Frequent disconnection and poor reception. I guess there is a problem with the phone's Wi-Fi module.