topic Facing any issues in XZ1 in XZ Series

Facing any issues in XZ1

amitdgp06 — Sat, 07 Oct 2017 19:15:45 GMT

Are XZ1 owners facing any software or Headwear issues on your XZ1????

Re: Facing any issues in XZ1

Profyler1 — Sat, 07 Oct 2017 19:37:41 GMT

Nothing except the camera lens distortion for hardware.

there are a few little bug/bad implemented issues too but nothing big...

Re: Facing any issues in XZ1

TruthSeeker — Sun, 08 Oct 2017 03:10:54 GMT

After using it for one week I found only one big issues for me. The camera distortion issues.

Another minor issues doesn't annoy me.

Re: Facing any issues in XZ1

KittieHearts — Thu, 26 Oct 2017 00:29:46 GMT

I've had UI issues, my phone in the last few days has had a crashing UI "UI not responding" i'm assuming this is a small issue to my phone as i haven't seen anyone else posting about it.

Facing any issues in XZ1

Abracadabra1980 — Wed, 15 Nov 2017 12:18:10 GMT

Unfortunately there are no end of issues with Android 8 on the xz1. The phone freezes and reboots regularly when calls are made, messages are sent, what's app is used... and the WiFi also seems to crash the device sometimes. (no doubt a memory allocation issue) I've xperiad Bluetooth problems, screen flickering when dimming, and bad sound quality when calling. The phone hardware itself is really nice and well designed but the headphones that come with it are junk and don't sit properly in your ear. Come on Sony, sound was always your thing!

I'm going to wait until the first update rolls out. If the problems persist it's going back to Sony and I'm going back to Samsung.

Re: Facing any issues in XZ1

higwayman — Mon, 20 Nov 2017 09:12:55 GMT

really! pls share which variant are you using and on which language. Thanks.

Re: Facing any issues in XZ1

Adam594 — Sun, 26 Nov 2017 15:27:06 GMT

Exactly the same issues here, I had the z2 for 3 years without any issues this phone is awful. It's unusable as a phone, sound is dreadful and the camera is really bad and embarrassing

Re: Facing any issues in XZ1

Jeffrey04 — Mon, 27 Nov 2017 02:12:22 GMT

The only major issues I get are unreliable bluetooth connection, and the smart lock bug. Other than that the phone is perfectly usable to me. Not sure if this is relevant, but I usually do a factory reset after going through the initial set up to ensure everything is set up properly.

Re: Facing any issues in XZ1

MarlonUk1 — Mon, 27 Nov 2017 06:43:17 GMT

/t5/Xperia-XZ1/Quick-questions-quick-replies-ask-anything-about-the-Xperia-XZ1/m-p/1263054#M136

Re: Facing any issues in XZ1

BRCKHAN — Thu, 30 Nov 2017 08:30:32 GMT

1. Noise reduction is too much on camera (Detail loss,on photos)

2. Oreo battery drain isn't stable.

3. Applications sometimes shuts down randomly

Bonus: Customer Services DOESN'T CARE THIS FORUM!..

Re: Facing any issues in XZ1

KittieHearts — Wed, 13 Dec 2017 22:15:28 GMT

Freezing, crashing, bad perfemance. ☹️

Pretty upset as I thought I finally fixed it but.. Nope

Re: Facing any issues in XZ1

bandreater — Thu, 14 Dec 2017 12:06:36 GMT

touch too sensitive, many unwanted clicks.

Have to try without cover as stated on support page.

Re: Facing any issues in XZ1

Adam29 — Fri, 15 Dec 2017 08:29:58 GMT

Constant app crashing, handset hanging and rebooting. Bluetooth connection to car is sporadic and can result in the phone rebooting. Dropped calls and crashing during calling and mysterious battery draining. One moment I'm at 82%...then 49% about an hour later.......the list goes on. Come on Sony, I know you wanted to be the first phone with Oreo, but honestly, did you put it through QA?

Apart from that, the hardware is good and the best X series I've owned. Just wish they would push out an update to fix this issues.

Re: Facing any issues in XZ1

Robbyns69 — Fri, 15 Dec 2017 17:32:09 GMT

Hello

I got this phone one month ago now and it crashed evereday.

Using bluethoth to connect auto radio sony or sony headphones,each time the phone crashed and restart

During phone call crash again - no more sound

Android interface crashed often

I used to buy some sony smartphone since the first Xperia but thios one is the worst i've ever had

I hope sony will provide some updates soon

Re: Facing any issues in XZ1

Andrej123 — Sat, 16 Dec 2017 08:35:01 GMT

You should all disable ok google detection, it will probably fix all your crash problems

Re: Facing any issues in XZ1

Robbyns69 — Mon, 18 Dec 2017 20:30:06 GMT

Thanks Andrej123

I tried your solution to disable "ok google " detection and so far it's ok , no more crash with the bluetooth even the android system looks more stable.

Re: Facing any issues in XZ1

Gungan1 — Tue, 19 Dec 2017 21:34:07 GMT

I had an issue with Gboard resetting every restart, but it seems that was caused by OTA update shenanigans. I reflashed the phone with the latest firmware using xperia companion and it stopped. That was my biggest gripe since getting the phone a week ago. The only complaint left right now is that Smart Lock breaking on reset if you don't disable trusted agent first.

Re: Facing any issues in XZ1

Bhonder — Wed, 20 Dec 2017 01:24:41 GMT

Except for the psychopathic screen light dimming, really no problem.

Re: Facing any issues in XZ1

Zab20 — Wed, 20 Dec 2017 20:44:55 GMT

Yes lots of lag and lots or app errors

Re: Facing any issues in XZ1

Abracadabra1980 — Wed, 27 Dec 2017 04:51:04 GMT

Thought I best give Sony some deserved slack since my last post as my phone seems to be working properly now! I don't know what exactly got updated but it doesn't crash anymore and the call quality is perfect. Android 8 didn't get an update yet so it must have been another piece of software which was causing all the trouble. The only issue now is the automatic dimming of the screen which is still jumpy. Apart from that the phone is excellent!