topic Re: Connection Problem on incoming calls in XZ Series

Connection Problem on incoming calls

Russ1882 — Sat, 07 Oct 2017 15:43:31 GMT

Help!!

(new xz1 compact)

Once call is answered there is no sound/can't hear the caller. This lasts for approx 15secs then it starts working ie connected and can hear the caller.

No issue with Outgoing calls they connect straight away

Re: Connection Problem on incoming calls

roerisigold — Sat, 07 Oct 2017 22:05:24 GMT

Also for me

Re: Connection Problem on incoming calls

najodleglejszy — Sun, 08 Oct 2017 08:11:40 GMT

@Russ1882 @roerisigold does the same issue happen in safe mode?

Re: Connection Problem on incoming calls

Russ1882 — Sun, 08 Oct 2017 09:41:56 GMT

I didn't check that but preformed hard reset which has resolved the issue. It could be one of my apps conflicting with incoming calls I suppose - will try to identify it today... If I have a spare couple of hrs to test them all !! 😁

Re: Connection Problem on incoming calls

Russ1882 — Sun, 08 Oct 2017 10:18:52 GMT

OK so I have tracked it down to my smart watch, surprise surprise it is a Sony smart talk (swr30). Obviously the old android version is not communicating correctly with Oreo - no update to the app available yet...