topic Re: Signal Issues in XZ Series

Signal Issues

DeepBlue1 — Sat, 30 Sep 2017 03:12:33 GMT

I am getting huge signal strength fluctuation with this phone. It keeps going back and forward between full signal strength and no signal at all. Sometimes I have to wait 15-20 minutes to get mobile data at all where as I get full stable signal with the same Vodafone and O2 SIMs with other phones. This issue makes the phone completely unusable.

Anyone else is having this issue?

Re: Signal Issues

Jelmerf — Sat, 30 Sep 2017 19:08:16 GMT

I have yet to see any actual connectivity issues resulting from this, but I'm also seeing way more fluctuation in signal strength compared to my z3c.

Re: Signal Issues

Caisha — Wed, 04 Oct 2017 07:37:08 GMT

Maybe you're using US version of the handset? As it is known to have built in limitations due to VoLTE certification requirements.

Re: Signal Issues

DeepBlue1 — Thu, 05 Oct 2017 14:21:23 GMT

I ordered the phone from Argos (UK) supplied directly by Sony. I woud say it is highly unlikely tha it is US version as I did not see any indication for it.

Re: Signal Issues

Dan41 — Sat, 18 Nov 2017 14:57:49 GMT

I have the same issue on my new xperia xz1 compact. It's driving me crazy as it renders the phone practically useless!

Re: Signal Issues

Xz1c — Sat, 18 Nov 2017 15:03:46 GMT

I traveled a few times trough a mountain pass and the only place it lost signal was in the tunnels.. So i guess your phone has some issue.

Re: Signal Issues

Koryun — Sun, 10 Dec 2017 04:28:51 GMT

Hi,
I'm having the exact same problems with the signal on my XZ1 Compact, did you contacted support or find any solutions for this?

Even w/o such usable things like tap to wake I still like the phone, but because of this issue I'm thinking returning the phone.

Re: Signal Issues

jmto — Tue, 19 Dec 2017 07:35:46 GMT

I'm seeing this dropping signal totally for some seconds. I've waited some firmware updates and it's still happening. Not happy. Haven't seen this on previous Z compacts.

Usually you do not notice this, but sitting on public transportation with using your mobile it is annoying. It has done this at least two times already on my commute today.

Operator is the same, sim is the same, locations are the same, so only variable that has changed is my phone.