topic Re: Whatsapp sound and notification in XZ Series

Whatsapp sound and notification

manzoorm — Wed, 28 Jun 2017 20:24:45 GMT

Hi,

I have tried everything from restoring previous data to reseting the notification on all apps .

I even tried unchecking the " play sound and selecting a new tone" within the whatsapp setting

The problem is " i have no sound or visual notification on the display bar" on the top of the screen for whatsapp.

Did anybody have a similiar problem with whatsapp notifications especially the sound part.

Any help would be appreciated

Re: Whatsapp sound and notification

Uliwooly — Wed, 28 Jun 2017 20:29:24 GMT

@manzoorm

Settings > notifications > whatsapp > check the notifications

also, you could clear the app data or uninstall and reinstall the app.

Re: Whatsapp sound and notification

najodleglejszy — Wed, 28 Jun 2017 20:31:31 GMT

can you go to Settings > Apps > Whatsapp > Notifications, take a screenshot and post here?

Re: Whatsapp sound and notification

manzoorm — Wed, 28 Jun 2017 20:39:42 GMT

Re: Whatsapp sound and notification

manzoorm — Wed, 28 Jun 2017 20:41:15 GMT

uliwooly this didnt work

Re: Whatsapp sound and notification

Uliwooly — Wed, 28 Jun 2017 21:03:41 GMT

@manzoorm

Which part?

Re: Whatsapp sound and notification

manzoorm — Wed, 28 Jun 2017 21:08:47 GMT

Both the options are not working

Re: Whatsapp sound and notification

Uliwooly — Wed, 28 Jun 2017 21:12:25 GMT

@manzoorm

Whatsapp > menu > settings > notifications > take a screenshot.

Re: Whatsapp sound and notification

manzoorm — Wed, 28 Jun 2017 21:20:01 GMT

Here u go

Re: Whatsapp sound and notification

Uliwooly — Wed, 28 Jun 2017 21:21:33 GMT

@manzoorm

wrong screenshot

Open whatsapp > then follow the above instructions.

Re: Whatsapp sound and notification

manzoorm — Wed, 28 Jun 2017 21:24:24 GMT

Is this correct

Re: Whatsapp sound and notification

Uliwooly — Wed, 28 Jun 2017 21:33:30 GMT

@manzoorm

this is quite odd, do you have any third party notification apps or a different home launcher or lockscreen app?

Re: Whatsapp sound and notification

manzoorm — Wed, 28 Jun 2017 21:36:42 GMT

Just a lock screen app called ' chatlock'

Re: Whatsapp sound and notification

najodleglejszy — Wed, 28 Jun 2017 21:41:39 GMT

have you tried uninstalling or disabling this Chatlock app that you're talking about and see if you're getting notifications then?

Re: Whatsapp sound and notification

manzoorm — Wed, 28 Jun 2017 21:46:15 GMT

Thanks it worked