topic Re: Opening web links within apps in XZ Series

Opening web links within apps

KTo — Fri, 29 Sep 2017 02:23:30 GMT

When I click on a link within an app (eg. WhatsApp, email etc), a small window opens instead of the default browser. How can I switch it to the browser to do this?

I read on the net somewhere saying thus can be resolved be disabling the Setup Wizard. But i cannit find the Setup Wizard on the Xperia Xz1 Compact.

Thanks.

Re: Opening web links within apps

Emil — Fri, 29 Sep 2017 08:46:53 GMT

Hi @KTo,

You can change what you want to use as your default browser if you go to: Settings > Apps & notifications > Advanced > Default > Browser app > Chrome.

You can also try to reset app preferences, then you will be asked what app you want to complete a action with the next to you do it, for example open a link in Whatsapp. To do this, go to: Settings > Apps & notifications > App info > Tap ... > Reset app preferences.

Let me know how it goes.

Re: Opening web links within apps

KTo — Wed, 04 Oct 2017 00:43:57 GMT

Hello Emil, thank you for your reply.But your suggestion did not work.

However I managed to find the Setup Wizard and disabled it. That solved my problem.

But I fund it very strange that web links didn't open in the default browser in the furst place. Is this a bug?

thanks

Re: Opening web links within apps

Emil — Mon, 09 Oct 2017 15:20:58 GMT

The first time you try to do a action, like opening a link, you should get a question asking you what app you want to complete an action with.

What I recommended resets your choice allowing you to make another one.

Glad to hear you got it working! :smileysmileythumbsup:

Let me know if there is anything else you are wondering about.

Re: Opening web links within apps

P_G_S — Wed, 18 Oct 2017 06:59:26 GMT

Hi,

I have the same problem - links won't open i Chrome even it's set as the default browser app?

Where to "resets your choice" for the Email and SMS app?

Looking forward to a solution to this as it creates major difficulties ...

Per-Gunnar

Re: Opening web links within apps

Pjc102 — Wed, 18 Oct 2017 07:38:06 GMT

I have the same problem. Where did you find the app wizard to solve this?

Email app does not ask for preferred app on first encountered link.

Re: Opening web links within apps

Emil — Wed, 18 Oct 2017 12:20:00 GMT

@P_G_S, Can you make sure that you have enabled the setting Open links in apps, you can find it if you go to: Settings > Apps & notifications > Advanced > Default Apps > Open links > Open links in apps.

Also check that you have selected Chrome as your default browser and the sms app you want to use under default apps.

If you haven't tried, also, try resetting your app preferences according to the instructions previously posted. This resets the app preferences for all types of actions that can be associated with a app.

@Pjc102, Have you tried to reset your app preferences? It should resolve this behavior you are experiencing. Also make sure that you also have enabled to open links in apps.

Let me know how it goes.

Re: Opening web links within apps

P_G_S — Wed, 18 Oct 2017 13:20:00 GMT

Thank you for your reply 🙂

Checked that Open links in apps is enabled - yes.
Checked that Chrome is my default browser - yes.
Done the "reset the app preferences" (found it), but it didn't have any effect. No question when opening a link in a email - same in sms messanges.

I have also restarted the phone ....

Bug?

Re: Opening web links within apps

KTo — Thu, 19 Oct 2017 03:35:35 GMT

Hi There,

I resolved my problem by going to:

Settings > Apps & notifications > Advanced > Default Apps > Open links > Setup Wizard.

I changed the settings under Setup Wizard to: "Don't open in this app" and "Don't open supported links"

And this resolved the issue

Re: Opening web links within apps

P_G_S — Thu, 19 Oct 2017 12:58:41 GMT

Thanks KTo,

I found the wizard, but all settings are gray - can't be changed (see attached screen capture) ?

Re: Opening web links within apps

Pjc102 — Fri, 20 Oct 2017 14:36:09 GMT

I still have this problem. Setup wizard is Greyed out for me, too.

Re: Opening web links within apps

Pjc102 — Sun, 22 Oct 2017 19:00:04 GMT

Was able to resolve by disabling the app setup wizard as mentioned in the posts above.

In the opening links menu find setup wizard and open. Menu does not allow you to modify but there is a blue I that takes you to an new menu where you can disable the app. Could not find the app information menu otherwise.

Now to find a solution for the adaptive brightness issues...

Re: Opening web links within apps

P_G_S — Mon, 23 Oct 2017 08:31:02 GMT

Can you Emil please create a recipe for how to get web links in sms and email apps to open in chrome?
(and not as a popup window within det app)

Re: Opening web links within apps

Pjc102 — Mon, 23 Oct 2017 09:15:31 GMT

@P_G_S wrote:
Thanks KTo,

I found the wizard, but all settings are gray - can't be changed (see attached screen capture) ?

Just click on the blue (i) button. Then click on the blue disable button.

For me, all links are now opened in a new chrome tab.

Re: Opening web links within apps

P_G_S — Mon, 23 Oct 2017 13:19:53 GMT

A-ha, Thank you very much Pjc102 - it worked! 🙂

Re: Opening web links within apps

Sassa973 — Sun, 31 Dec 2017 16:38:35 GMT

I had exactly the same issue.

Did what your fix and ... it worked !

thank you so much !!! this was so annoying

However my point of view is taht this is no way a "proper" correction...

I expect that SONY will fix this with the next update, this kind of bug is unacceptable.

thx

Re: Opening web links within apps

Chris921 — Thu, 04 Jan 2018 16:37:45 GMT

@Pjc102 wrote:
@P_G_S wrote:
Thanks KTo,

I found the wizard, but all settings are gray - can't be changed (see attached screen capture) ?
Just click on the blue (i) button. Then click on the blue disable button.
For me, all links are now opened in a new chrome tab.

Thanks Pjc102!

Disabled the wizard and now all my apps works as they should! :smileysmileythumbsup::smileyyahoo::smileyhappy: