topic Re: XZ Premium DND Automatic Rules Problem in XZ Series

XZ Premium DND Automatic Rules Problem

swampy747 — Tue, 27 Jun 2017 13:22:23 GMT

"Do Not Disturb" "Automatic Rules" is not working for me. I can setup a new automatic rule. At the specified time it turns on. However, it does not turn off at the specified time. Anyone else have this problem?

e.g.:

Turns on a 11:00pm, (Works)

Turn off at 7:00am, (Fails).

Re: XZ Premium DND Automatic Rules Problem

CameronT — Wed, 28 Jun 2017 00:56:30 GMT

Hi @swampy747, welcome to the community.

For testing purposes can you please create a new rule to start in 1 minute and end in 2 minutes. See if it enables and disables, then do the same thing in safe mode and let me know what happened.

Re: XZ Premium DND Automatic Rules Problem

swampy747 — Wed, 28 Jun 2017 13:45:38 GMT

OK, I tried both with the same result. In safe mode or regular mode. A new rule that lasted five minutes. Would enter DND mode but did not shut off at the appropriate time.

This must happen for everyone?

Re: XZ Premium DND Automatic Rules Problem

stanlykubrick — Wed, 28 Jun 2017 14:37:26 GMT

Sure enough...I did the test as you asked. I set it for 4 minutes. It started right on time but did not turn off. So it appears as if I have the same problem. Too many issues are starting to crop up with this device. I am starting to believe that these things were not tested properly before going into production and now Sony has to play catch-up to try and patch all these bugs. I was really hoping I would not experience such things with a company as well known as Sony, but now my bubble has burst.

Sony, are you listening?????

Re: XZ Premium DND Automatic Rules Problem

c0de5 — Wed, 28 Jun 2017 17:36:43 GMT

Just bought my XZ premium yesterday and, for me, this is a HUGE problem and absolutely not a "Try this, try that." issue. Fix it and quick, it is ridiculous that such a basic feature is not fuctioning correctly...on an $800 phone.

Re: XZ Premium DND Automatic Rules Problem

Kunicross — Wed, 28 Jun 2017 19:44:26 GMT

I also noticed that several times, have to check if it's the same tomorrow morning.

Re: XZ Premium DND Automatic Rules Problem

mpiya — Thu, 29 Jun 2017 04:32:46 GMT

It's obviously a bug, because I've never found this issue with other android phone. XZs is doing correctly with this function.

Re: XZ Premium DND Automatic Rules Problem

Wrain — Thu, 29 Jun 2017 06:16:21 GMT

I have exactly the same issue, tried varius things to fix it but nothing works. Just wont auto disable it. Fix this asap!

Re: XZ Premium DND Automatic Rules Problem

mpiya — Thu, 29 Jun 2017 06:44:13 GMT

@Wrain wrote:
I have exactly the same issue, tried varius things to fix it but nothing works. Just wont auto disable it. Fix this asap!

Well, I have a quick fix for this issue, try set up alarm at the time you set Do not disturb to deactivated, and checked the last option in your automatic rule.

I've tried this and Do not disturb is deactivated at the time alarm goes off.

Re: XZ Premium DND Automatic Rules Problem

stanlykubrick — Thu, 29 Jun 2017 15:11:28 GMT

Well, I guess it's better than nothing.... for now.... but you will need some type of silent alarm if you don't want to hear anything when it turns off. Sony needs to get with the program here and get these issues fixed immediately! How can you continue to sell a phone that has major flaws and bugs galore?

Sony, are you listening? People are just going to return them and get their money back and you will have a useless pile of phones that nobody wants. This will certainly affect the sales of any other new phones you may want to release as well! FIX IT!!!!!!

Re: XZ Premium DND Automatic Rules Problem

thkorus — Thu, 29 Jun 2017 19:12:58 GMT

just to let you know:

on my phone the DND mode for night is disabled the next morning (the DND icon has vanished in the statusbar) but the phone remains silent until a reboot.

i can't change the volume of ringtone, notification or something else.

german 45.0.A.5.1 phone...

Re: XZ Premium DND Automatic Rules Problem

NeoBeum — Thu, 29 Jun 2017 23:07:25 GMT

I blame google for DND changes... I liked them better when I could just have the phone on silent, no vibrate, and then toggle DND if I wanted to

Re: XZ Premium DND Automatic Rules Problem

rokispol — Tue, 04 Jul 2017 06:37:09 GMT

i have this same problem

Re: XZ Premium DND Automatic Rules Problem

DeBruggeling — Mon, 17 Jul 2017 20:12:32 GMT

I have this problem as well, and I really ain't happy with it, hoping Sony can sort this out ASAP!

This is a big problem for me and now I have to set my alarm every day just so I know I can receive phone calls after 0650 am every day.

Re: XZ Premium DND Automatic Rules Problem

rokispol — Wed, 19 Jul 2017 19:40:02 GMT

when you will repair it??

Re: XZ Premium DND Automatic Rules Problem

DeBruggeling — Thu, 20 Jul 2017 18:05:41 GMT

Sony have fixed it with the latest software update ☺️

Re: XZ Premium DND Automatic Rules Problem

Kukimane — Fri, 21 Jul 2017 04:58:53 GMT

What compilation number dose the update have? The one I have is 45.0.A.5.1 (installed lastweek) and the problem still remains.

Re: XZ Premium DND Automatic Rules Problem

najodleglejszy — Fri, 21 Jul 2017 05:21:27 GMT

@Kukimane wrote:
What compilation number dose the update have? The one I have is 45.0.A.5.1 (installed lastweek) and the problem still remains.

the latest is 45.0.A.7.90.

Re: XZ Premium DND Automatic Rules Problem

DeBruggeling — Fri, 21 Jul 2017 11:28:18 GMT

@najodleglejszy wrote:
@Kukimane wrote:
What compilation number dose the update have? The one I have is 45.0.A.5.1 (installed lastweek) and the problem still remains.
the latest is 45.0.A.7.90.

Re: XZ Premium DND Automatic Rules Problem

najodleglejszy — Fri, 21 Jul 2017 12:19:14 GMT

your pic isn't approved by moderators yet so I can't see it, but if you don't have the latest software yet then it's because it's being rolled out. I got it several days after the first person announced here that they received an update.