topic Re: weak network signal in XZ Series

weak network signal

Swissknife — Sat, 10 Dec 2016 08:10:13 GMT

Used Xperia XZ for 5 days and found network issue. Often very weak signal and no Internet service. Incoming calls not possible sometimes. And now, even worse, No Service, could not locate network. Replaced SIM card, issue not solved. Put the same SIM in Z2 and it works very well in the same place. Anybody got any idea? Signal strengths show the same for both Z2 and XZ at -99dbm. The XZ is now unusable and I needed to go back to my Z2.

Re: weak network signal

9901110 — Sat, 10 Dec 2016 08:48:55 GMT

I have same problem after update

Re: weak network signal

Uliwooly — Sat, 10 Dec 2016 09:08:11 GMT

@Swissknife get a brand new SIM card, on a side note, that's POOR network coverage.

Re: weak network signal

Swissknife — Sat, 10 Dec 2016 09:25:12 GMT

I already got my SIM replaced but same results.

Re: weak network signal

Uliwooly — Sat, 10 Dec 2016 11:18:29 GMT

@Swissknife

test it in safe mode

Re: weak network signal

Swissknife — Sun, 11 Dec 2016 04:43:47 GMT

Tested in safe mode. You can see there is no signal. I also did the software repair. Nothing better. I guess I need to send to service center. Very disappointed for a 5 days old flagship device.

Re: weak network signal

Uliwooly — Sun, 11 Dec 2016 05:31:49 GMT

@Swissknife

I can't see the screenshot, I wonder if you inserted the SIM card backwards? if not, or even if you did, contact your Local support

Re: weak network signal

Bpoolandytatt — Wed, 14 Dec 2016 21:12:35 GMT

Mine is the same my signal will be on three bars then down to zero its up and down every four seconds it can't hold a signal this is my second handset still got the same problem.

Re: weak network signal

Sunking1011 — Wed, 14 Dec 2016 22:41:12 GMT

My signal is often zero, far more so than any other phone I've owned, and even when I have a good signal it frequently drops on & off (quickly). For a plastic phone I expected much better signal reception. This is on Marshmallow by the way so I can't blame the Nougat update.

Re: weak network signal

rafi1022 — Mon, 16 Jan 2017 09:38:23 GMT

I have a same problems: Wifi and mobile network are very poor when my Z1 Compact has very strong connection. The mobile network on my XZ always shows 1 bar only, the Wifi shows 2-3 bars while my Z1 Compact shows that everything have a very strong connections

Re: weak network signal

feras007 — Mon, 16 Jan 2017 18:39:23 GMT

Me too after the ladt update :@

Re: weak network signal

N1ckname — Mon, 05 Jun 2017 12:19:34 GMT

Bad signal un usable useless phone I hate it.ready to throw it at the wall new December mint condition battery really crap signal really crap what phone is