topic Re: Software update Error in XPERIA archive

Software update Error

Mon, 30 Jan 2012 23:04:59 GMT

I have tried several times to update my phone. But i got this error "Unable to install or start phone sofware update component" How can i overcome this situ??

Re: Software update Error

uliwooly-wooly — Mon, 30 Jan 2012 23:22:37 GMT

did you unlocked your bootloader?

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Re: Software update Error

uliwooly-wooly — Mon, 30 Jan 2012 23:24:18 GMT

also turn off your anti-virus and/or firewall (create an exclusion)

or try this

Update Service (SEUS)

http://dl-www.sonyericsson.com/cws/download/1/110/61/1309763183/Update_Service_Setup-2.11.7.13.exe

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Re: Software update Error

Johan — Tue, 31 Jan 2012 13:03:18 GMT

This error is most likely caused by a firewall blocking the install of necesary components or restrictions to the user on the computer. Check your firewall and that you have admin rights.

Re: Software update Error

Wed, 01 Feb 2012 01:59:30 GMT

How do i unlock the boot loader????

Re: Software update Error

uliwooly-wooly — Wed, 01 Feb 2012 02:06:58 GMT

if you do you WILL void your warranty, and you might destroy your phone.

I would turn off the firewall and antivirus on your computer

Re: Software update Error

Wed, 01 Feb 2012 08:05:43 GMT

I have checked with no firewall etc. but didnt work

Re: Software update Error

Johan — Wed, 01 Feb 2012 08:08:34 GMT

How about user account restrictions? Is it a corporate computer?

I'm pretty sure that something is blocking PC Companion from downloading and installing these components.

Re: Software update Error

uliwooly-wooly — Wed, 01 Feb 2012 08:13:14 GMT

restart your computer on safe mode (restart -> press F8 -> safe mode) then run SEUS

Re: Software update Error

Balakrishnan — Wed, 01 Feb 2012 08:14:19 GMT

HI Sumedha

Pls uninstall your pc companion and try to install this latest version ,,,

http://www.sonyericsson.com/cws/support/mobilephones/downloads/subject/pccompanion/xperiaarc?cc=us&lc=en

Still you are facing problem try with different PC or Lap.

Re: Software update Error

Fri, 03 Feb 2012 05:30:28 GMT

Thanks for the help, Its becoz the firewall of my coperate network.