topic Re: File transfer problem in XPERIA archive

File transfer problem

Tue, 25 Oct 2011 21:53:12 GMT

I recently bought SE xperia neo and i ran in to a problem with file transfering from pc to the phone. if it takes longer than 30 seconds, the phone disconnects from pc and after few seconds reconnects, canceling all the transfers. I get this error 'cannot copy [filename] The device has either stopped responding or has been disconnected' This is very annoying and I can't find a solution.

I'm using latest available software and tried both media and mass storage mode. I have also formated SD card and tried to reset to the factory setting, nothings seems to work 😕

Re: File transfer problem

uliwooly-wooly — Wed, 26 Oct 2011 17:29:33 GMT

do you move the USB cable while you transfer files? I'm asking because for some reason the cable is not as firm as it should be. so if you are transfering files make sure you don't move the phone or the cable at all, also

go to settings -> sony ericsson -> connectivity -> usb connection mode -> Mass storage mode (MSC) and uncheck Auto connect in MSC

Re: File transfer problem

slimshaddy — Wed, 26 Oct 2011 20:51:27 GMT

well you may try to connect it with a different pc..and see if the problem remains in other pc or not..

Re: File transfer problem

Jake-SonyXperia — Wed, 26 Oct 2011 23:23:39 GMT

Yes, I agree trying another PC will clarify if the issue is based within the handset or not.