topic Re: PC COMPANION NOT INSTALLING in XPERIA archive

PC COMPANION NOT INSTALLING

Wed, 25 Jan 2012 01:58:29 GMT

I recently purchased an xperia ray (last night actually) and im trying to install the PC companion but it is not working at all. I tried downloading the setup file from the support site as well and it keeps saying windows has detected a problem. Please Help me.

Thank you for your time.

Re: PC COMPANION NOT INSTALLING

uliwooly-wooly — Wed, 25 Jan 2012 02:02:57 GMT

Try Update Service (SEUS)

http://dl-www.sonyericsson.com/cws/download/1/110/61/1309763183/Update_Service_Setup-2.11.7.13.exe

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Re: PC COMPANION NOT INSTALLING

uliwooly-wooly — Wed, 25 Jan 2012 02:03:52 GMT

Also the issue could be your antivirus and/or firewall, turn them off and try again

you can try this too

restart your PC -> press F8 -> safemode -> run PCC

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Re: PC COMPANION NOT INSTALLING

Wed, 25 Jan 2012 03:00:19 GMT

i updated my phone software but its still not working. I tried installing it on safe mode and it worked but when i ran windows normally it doesnt work at all.

Re: PC COMPANION NOT INSTALLING

uliwooly-wooly — Wed, 25 Jan 2012 03:18:38 GMT

ok so the problem migh be your antivirus or firewall?

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Re: PC COMPANION NOT INSTALLING

Wed, 25 Jan 2012 03:22:01 GMT

i use bit defender 2012 and i turned off the firewall and antivirus. It is still not installing. I am getting really frustrated now.

Re: PC COMPANION NOT INSTALLING

uliwooly-wooly — Wed, 25 Jan 2012 03:26:12 GMT

did you turned off bit defender completely?

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Re: PC COMPANION NOT INSTALLING

Wed, 25 Jan 2012 03:36:07 GMT

i ran it on game mode n still it istn working.

Re: PC COMPANION NOT INSTALLING

Wed, 25 Jan 2012 03:36:23 GMT

i ran it on game mode n still it istn working.

Re: PC COMPANION NOT INSTALLING

uliwooly-wooly — Wed, 25 Jan 2012 03:39:57 GMT

sorry to say this, but the issue is your computer, your antivirus is not allowing you to run and/or install neither PCC or SEUS, antivirus usually have more than one funtcion one is to scan virus in your computer, another to filter web content, this last could be the problem, you need to turn it off

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Re: PC COMPANION NOT INSTALLING

uliwooly-wooly — Wed, 25 Jan 2012 03:40:15 GMT

this might help

http://www.bitdefender.com/support/How-To-Allow-a-Program-to-Connect-to-the-Internet-718.html

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Re: PC COMPANION NOT INSTALLING

Wed, 25 Jan 2012 03:41:49 GMT

i did install SEUS and it was working perfectly and it updated my phone software. Im confused

Re: PC COMPANION NOT INSTALLING

Wed, 25 Jan 2012 03:48:11 GMT

i did install SEUS and it was working perfectly and it updated my phone software. Im confused

Re: PC COMPANION NOT INSTALLING

uliwooly-wooly — Wed, 25 Jan 2012 03:58:24 GMT

uninstall/delete PCC and then re-download PCC and re-install it

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Re: PC COMPANION NOT INSTALLING

Sat, 28 Jan 2012 16:08:17 GMT

Same problem with me and still no solution to it