topic Re: Android 2.3.4 update for Belgian Xperia Arc users? in XPERIA archive

Android 2.3.4 update for Belgian Xperia Arc users?

Tue, 11 Oct 2011 15:06:27 GMT

Hello,

I seem to be experiencing problems with Pc Companion AND my phone's software update option: I didn't get the August xLoud/DNLA/new themes update, nor am I getting any messages concerning the availability of Android 2.3.4, with the much awaited 3D panorama and swype functionality. I'm still stuck with 2.3.3 and the 3.0xxx build...

However, a friend of mine, who also lives in Belgium, DOES have the latest software. Is this just my phone, then? Should I completely re-install PC Companion? (though it's kind of weird that the arc can't find it on manual mode either...)

I must add that I take software update issues very seriously, and I am getting desperate for a way to update my phone - although I am not a big fan of rooting since it simply involves more steps and may lead to even more problems. I've only got my arc for six months now, and software updates should still be widely available this soon after its release, right?

Anyway, maybe my friend's wrong and she doesn't have 2.3.4 after all... OR my phone is broken, somehow? (I just want this new update and as far as the future is concerned, this'd better not happen again because there are plenty of Android phone manufacturers out there, not to mention that new iPhone is suddenly looking mighty appealing...)

Re: Android 2.3.4 update for Belgian Xperia Arc users?

slimshaddy — Tue, 11 Oct 2011 15:11:32 GMT

http://dl-www.sonyericsson.com/cws/download/1/110/61/1309763183/Update_Service_Setup-2.11.7.13.exe

download this and then try to update

backup all your data first before updating..

see if the seus has the update for you

Re: Android 2.3.4 update for Belgian Xperia Arc users?

Martha- — Tue, 11 Oct 2011 15:14:09 GMT

First thing to do, compare the SI#'s (1234-5678) on the stickers on the backs of the phones. Post them here and we can tell you more about where your phones are meant to be used. If they are different, this is likely the situation. Not every region/location gets the same updates at the same time.

Also, compare and reply with software versions

SETTINGS > ABOUT PHONE > BUILD NUMBER

We can go from there.

Re: Android 2.3.4 update for Belgian Xperia Arc users?

Tue, 11 Oct 2011 15:20:57 GMT

By that you mean IMEI number? 012682001499673

My build is 3.01.A.0.145.

My friend's build nr is 4.01.A.0283.

Re: Android 2.3.4 update for Belgian Xperia Arc users?

Tue, 11 Oct 2011 15:38:00 GMT

to make things even clearer, here's a screenshot my friend sent me:http://a4.sphotos.ak.fbcdn.net/hphotos-ak-snc7/s720x720/321281_10150410860600312_619955311_10141043_395636970_n.jpg

So, I do fear that my phone is to blame. If SHE can update and I can't.... well, that's certainly a bad thing for the future of my arc. No more updates means the phone is pretty much worthless. Okay maybe I exaggerate, but we live in the same country and as far as I know, there are no regional updates for Belgium precisely because the country is so small. So it has to be my phone that's not responding to my update prompts.

I hope it has nothing to do with the renewed Market app? Well, frankly, I just don't know anymore, and I wonder if it's possible for someone to send me the exact update software file so I can try and install it manually?

Re: Android 2.3.4 update for Belgian Xperia Arc users?

Tue, 11 Oct 2011 23:41:14 GMT

There are several official ways to update your phone and an unofficial way.

The 3 official ways are :

1. Using PC Companion

2. Using the SE Update Service

3. Updating from the phone itself via Over The Air.

The unofficial way is to manually update the phone firmware.

Re: Android 2.3.4 update for Belgian Xperia Arc users?

Tue, 11 Oct 2011 23:42:21 GMT

Software/firmwware update using PC Companion

Connect your phone to the PC via the USB cable

The update option on PC Companion (Support Zone --> Update).

http://www.sonyericsson.com/cws/support/mobilephones/downloads/subject/pccompanion/xperiaarc?cc=au&lc=en

Please backup your phone data and settings before proceeding.

Re: Android 2.3.4 update for Belgian Xperia Arc users?

Tue, 11 Oct 2011 23:42:55 GMT

The SE Update service

http://dl-www.sonyericsson.com/cws/download/1/110/61/1317636927/Update_Service_Setup-2.11.10.7.exe

Download, install and launch the update service. Follow the onscreen prompts.

Please backup your phone data and settings before proceeding.

Re: Android 2.3.4 update for Belgian Xperia Arc users?

Tue, 11 Oct 2011 23:43:27 GMT

To do it directly on your phone

Go to the Settings Menu ---> About ---> Software Update ---> Accept

Re: Android 2.3.4 update for Belgian Xperia Arc users?

Tue, 11 Oct 2011 23:46:43 GMT

The unofficial way

If your phone has an operator version of the firmware, it will be lost.

Check out this post http://talk.sonyericsson.com/thread/23641

Please backup your phone data and settings before proceeding.

Re: Android 2.3.4 update for Belgian Xperia Arc users?

Tue, 11 Oct 2011 23:49:30 GMT

Hi Martha,

With regards to the SI numbers, can you share the list or is this SE internal information only?

Re: Android 2.3.4 update for Belgian Xperia Arc users?

Thu, 13 Oct 2011 07:19:22 GMT

I'm also eagerly waiting for the 2.3.4 update. My Belgian Arc also skipped the previous August update too.

Thedroid, would it be possible to get your and your friends customization number?

You can get this from the service menu, accessible by typing:

*#*#7378423#*#*

in the dialer.

Mine is 1246-7056, which is according to this (http://forum.xda-developers.com/showthread.php?t=1082368) a Luxemburg Generic firmware, although I bought my Arc in Belgium.

Regards,

Silas

Re: Android 2.3.4 update for Belgian Xperia Arc users?

Thu, 13 Oct 2011 07:20:55 GMT

Hi Martha,

Can you tell when the update for customization number 1246-7056 will come?

Regards,

Silas

Re: Android 2.3.4 update for Belgian Xperia Arc users?

Thu, 13 Oct 2011 08:01:53 GMT

This problem is not only for the ARC .. Neo and Ray have the same problem .. I would really love to see my Ray updated .. but still nothing

Re: Android 2.3.4 update for Belgian Xperia Arc users?

Thu, 27 Oct 2011 08:34:13 GMT

I already got the update for my arc about a week ago...

Re: xperia z1 shut down, wont start up

Uliwooly — Tue, 27 Oct 2015 01:15:36 GMT

@FelipeL

Instead of SUS use PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: xperia z1 shut down, wont start up

John-BR — Tue, 27 Oct 2015 02:41:43 GMT

Hi FelipeL

Welcome to the Community.

Here's how to run the repair on PC Companion:

Install and open PC Companion then select Support Zone.
Phone Software Update.
Start.
Repair Phone
Continue
Accept data removal
Next
Wait for prepare
Select Phone
Follow the connection steps

And Bridge for Mac:

Launch Bridge for MAC without the handset connected.
On the Main Window select "Xperia > Repair Xperia Device".
Ensure the phone is charged and select "Ok" in the following window.
Select Continue on the following page.
Wait until the initialising step is finished the continue as below.

6 . Select your model of phone from the list that appears

7. Follow the connection steps that appear, ensuring that you are holding the relevant button down before during and after the connection phase until the update/repair begins.