topic Re: X10 Gingerbread Update Issues in XPERIA archive

X10 Gingerbread Update Issues

Drewboi — Mon, 15 Aug 2011 11:46:44 GMT

I have recently update my x10 to the 2.3.3 system only to find 3 issues after the update.

Timescape no longer accepts/reads/syncs text messages into the program. The following appears on either Timescape or Messages:

Sorry!

The application Messaging

extension (process

com.sonyericsson.eventstream.

telphonyplugin) has stopped

unexpectedly. Please try again.

Force Close.

Also the camera light now fails to operate.

And the MP3 player now has a series of chirps/skips in the songs as they're played - probably every minute or so.

Using the headphones or not fail to make a difference. This also occurs using Power Amp media player.

Sony's idea was to reinstall the update - which has had no effect.

My wife also has the same phone. And the same issues.....

Has anyone else Xperia-nced this? (Sorry, bad pun..)

Re: X10 Gingerbread Update Issues

Mon, 15 Aug 2011 12:24:39 GMT

What version of the 2.3.3 update do you have?

What I mean is it a global generic version?

How did you perform the update? ie via the SE update service, PC Companion or via the unofficial method of flashing the firmware manually?

I have also recently updated my X10 to v2.3.3 to the Global Generic version via the manual update method.

I have used the information from the following post to get the firmware

http://talk.sonyericsson.com/thread/19735

I have no problems with the camera light and Power Amp. I don't use Timescape so wont be able to comment.

Most likely it also works.

You may want to perform a manual update of the firmware to see if it fixes your problem.

Please backup any information before if you decide proceed with the manual firmware update.

http://talk.sonyericsson.com/thread/20218

Re: X10 Gingerbread Update Issues

Drewboi — Mon, 15 Aug 2011 12:32:15 GMT

I had used the PC Companion to update the software.

I'm kinda an amature on this as this is my first Smart Phone and I've only had it approx 2 months.

Android Version 2.3.3

Baseband Version 2.1.71

Build Number 3.0.1.G.0.75

Any of this helpful....?

Re: X10 Gingerbread Update Issues

Mon, 15 Aug 2011 12:39:49 GMT

You can try to use PC Companion to to perform the update again but this time choose the repair option.

It sometimes helps.

If you still have problems, then you might want to try the manual update method.

Re: X10 Gingerbread Update Issues

Drewboi — Mon, 15 Aug 2011 12:44:35 GMT

Thanks but I have tried the 'Repair' option already to no avail.

Might have to give the Manual update a go.....

Re: X10 Gingerbread Update Issues

Mon, 15 Aug 2011 12:45:24 GMT

Performing the update the manual way is quite simple.

Basically you need to :

1. Download the relevant firmware, in this case the global generic v2.3.3 to your PC.

2. Download the flash tool and install in on your PC( This is the program that will transfer the firmware to your phone)

3. A PC and a the USB cable for your phone to connect to the PC.

Of course not forgetting to backup the phone.

If you read through the posts I listed, it describes what you need to do.

It may be intimidating but if you perform the steps carefully, step by step, the manual update should work.

Many other people have done it successfully.

Re: X10 Gingerbread Update Issues

Drewboi — Mon, 15 Aug 2011 12:49:38 GMT

Sweet, I shall dive head first and see how we go.

Many thanks for your valuable time. Much appreciated.

I shall let you know how it goes.......

Re: X10 Gingerbread Update Issues

Mon, 15 Aug 2011 13:00:46 GMT

Good luck and hope it fixes your problem.

Another thing, when using the flash tool, there is an option to wipe user data that is ticked. Do not untick it. If you do you will face problems.

Another thing is that after the update, you may face a message that some android.media process needs to be forced closed.

If you do experience this, you try to use PC Companion to repair the the update.

If that does not work, you need to reformat and erase the SD card using the phone.

Unmount and then the option to erase the card becomes available to select

So before you proceed, with the manual update,

1. Install the Back Up and Restore App and perform the backup.

2. Once the back up is complete, connect the phone to your PC via the USB cable to copy the back up file located on the SD card in the /data/backup/ folder to your PC

Then you can start to perform the manual firmware update

Step 2 mentioned above is done in case you need to reformat the SD card after the update(to get rid of the android.media error message), which means the backup you have just done will be lost but since you have saved a copy of the back up file on your pc, you can always transfer it back to the phone and reinstall the Backup and Restore app on the phone to restore your backup.

Hope you are not confused.

Re: X10 Gingerbread Update Issues

Mon, 15 Aug 2011 13:03:54 GMT

Good luck and I just also updated with some preliminary steps to take before performing the update.

One more thing doing the manual firmware update will mean any operator specific versions of the firmware will be lost which is usually a good thing as then the phone boots faster.

Re: X10 Gingerbread Update Issues

Mon, 15 Aug 2011 20:01:36 GMT

I also have the same problem about the media player. I saw some posts on SE's facebook page & there are a LOT of people with this issue.

They gave a few possible solutions like reinstalling, installed and tried a different media player, repairing through PC companion and also to reset media storage. I have tried all of these and still have the problem. Clearing the media storage made it better but it now seems to be getting worse again. Basically I have tried everything advised and all the things mentioned in the above suggestions, but nothing is working. I need SE to sort it out!!!

This is really disapointing that SE would release this version that has apparently so many problems. Do people not test before they roll updates out? Pretty amateur really.

They better fix it or let us change back to the older version as at least the phone worked.

I am getting pretty pissed now as this is a high end device, you would think it would at least do what it is intended to do.

I have had SE phone for ever, but if this is not fixed FAST I will be changing to a more competent companies phone.

Also, a reply from SE telling us what they are going to do about the problem would also be appreciated. Just letting people go on disapointed and frustrated is not doing your brand any good!!

Re: X10 Gingerbread Update Issues

Drewboi — Wed, 17 Aug 2011 13:32:17 GMT

Hey guys

Here's an interesting development...

I hadn't had a chance to try the manual update - however, the mere threat of it may have frightened my Xperia into doing what it should... kinda.

Flash light still doesn't work... not that that is a huge issue because, let's face it - it's usless as a flash anyway.

Downloading an app that utilises the led light as a torch seems to work anyhow.

Timescape seems to working correctly now. Out of the blue, overnight suddenly it seems to do what it's supposed to.

Let's hope this continues.

As for the MP3, well I've wiped them all off and I'm going to reload them on this evening and we'll see how this goes.

I'll let you know how this goes......

18/08/11 MP3 still affected. I have however found a fix. http://forum.xda-developers.com/showthread.php?t=1208353

Audio Stutter Fix http://forum.xda-developers.com/showthread.php?t=1208353

Re: X10 Gingerbread Update Issues

Johan — Thu, 18 Aug 2011 14:00:50 GMT

I'm sorry to hear about this problem.

Could the ones of you that experience this issue please PM me with following info.

IMEI number:

SI number:

SD card size and manufacturer:

All software info found in Settings > About phone:

And I will investigate this.

Re: X10 Gingerbread Update Issues

Thu, 08 Sep 2011 16:30:56 GMT

I just upgraded to 2.3.3 yesterday and immediately had error messages regarding the music player app and had to forced-close a few processes when prompted. I also noticed that, upon opening my gallery, the message, "You have no items in this folder," was procured. I could still use my Adao File Manager to browse my SD card and find my pictures in the same folder they were always in, so I knew something was up. After a few trials of turning off the phone, removing the card, starting up without the card, putting the card back in, etc, it started giving me errors, stating that the media process had stopped running and I had to force it to close... I eventually just copied all my data off the card onto my computer, unplugged the USB and wiped the card via Settings < Storage < Unmount SD Card and then Erase SD Card. I reconnected the USB made a new folder on the root of the SD card and called it "Pictures," and copied my files back into there. It is working now, as advertised. 😃

So try doing what I did: format the card using the device's own media-format and see if that fixes your issue.

I am using an X10a, Android ver. 2.3.3, Build 3.0.1.G.0.75

Hope this helps!

-Steve

Re: X10 Gingerbread Update Issues

Fri, 16 Sep 2011 21:52:45 GMT

Hello,This is the first time I've posted on any forum so please be patient with me:D

I'm having the same issues with the music player after the 2.3.3 update,tried everything

and then found this possable solution for the studdering problem.

I've downloaded the fix but how do I istall/use it on my phone?

Thanks for any help!!

Re: X10 Gingerbread Update Issues

slimshaddy — Sat, 17 Sep 2011 10:45:42 GMT

ok..

connect ur phone to ur pc..

after u have downloaded the stuuter application..

it shud be an .apk extention file..

check it..

ok..

so now transfer the .apk file onto ur phone..

paste in whiever folder u like..or make a new folder named as stuuter thru pc..

disconect ur phone..

go to android market and download this in ur phone..

https://market.android.com/details?id=xcxin.filexpert&feature=search_result

then after downloading, this app will show all the folders u have in ur phone..it works as a file manager..

so..scroll to the folder where u pasted the downloaded file

Re: X10 Gingerbread Update Issues

Sat, 17 Sep 2011 23:31:47 GMT

Here's what I ended up needing to do in order to make this update work flawlessly:

Original 2.3.3 update. Problems found with crashing apps and crummy music-player operation.

Used SEUS to REPAIR phone (all user-data, contacts, apps, etc are wiped, so BACK-UP your contacts)

After the phone repair, no more crashing, phone works amazingly smoothly now.

As for the shotty media player (which, for some reason, likes to lag and sputter when opening apps, turning the phone sideways, etc): download Winamp. It works perfectly. Don't know why the stock media player sucks, but Winamp has absolutely no issues like the stock player.

Re: X10 Gingerbread Update Issues

Wed, 21 Sep 2011 20:07:28 GMT

I have had the same issue, and made similar posts.

I was getting sooooooo frustrated as when I contacted Sony Ericsson on multiple occations just looking for some help, they just told me there was no issue. I advised or all the posts on the web about the same issue & they advised, "if you put anything into Google, you will find people with issues about it."

So basically, they didn't care and it was my problem and I could pay for a repairer to fix my phone. I tried EVERYTHING to get it sorted, repaired, re-installed, different media player, reformatted mem card etc...everything.

In the end I did manage to fix it and have since had no issues at all, I hiffed the x10 and got a Samsung Galaxy s2, all my media problems were solved, and the phone itself seemed to perform way better. Weird?!?

Anyone that has the same issues I had, I recommend to perform the same fix I did, it really works.

I was an avid fan of SE, and boasted how awesome they were to all I spoke to about my phone, but now, after the WORST customer service I have encountered from a company, in New Zealand, (And I train customer service), I will never say another nice thing about them. Customer service can kill a company, and by the looks of it, SE doesn't care about how they are perceived or their customers. I wonder how long they will remain in a highly competitive market.

So long Sony Ericsson.

Re: X10 Gingerbread Update Issues

Fri, 30 Sep 2011 15:30:15 GMT

Hello,sorry for the late reply.

the file(link found in this thread)to fix the audio stutter after the 2.3.3 update isn't a .apk file,

any other suggestions?

Re: X10 Gingerbread Update Issues

uliwooly-wooly — Fri, 30 Sep 2011 15:35:15 GMT

There you go

http://www.xda-developers.com/android/reboot-x10-into-xrecovery-from-os/

http://forum.xda-developers.com/showthread.php?t=859571

Re: X10 Gingerbread Update Issues

Fri, 30 Sep 2011 16:26:59 GMT

Hello,thanks for the reply. My phone isn't "rooted" I don't even know what that is completely,lol.

Are these apps safe for a newb like me ?