topic Re: Handsfree button only controls music in XPERIA archive

Handsfree button only controls music

Thu, 14 Apr 2011 11:35:44 GMT

Hi,

I just had my arc through last week, and I use it a lot in the car. The problem is that i'm using it with the MH650 handsfree kit, and the button on the microphone extension only seems to control the music. ie. It won't answer or end calls, and I can't seem to use it for voice dialling either.

All that happens when I press the button is it plays/pauses the music currently playing. I tried installing winamp to get around the problem but that didn't make any difference.

Any ideas?

Re: Handsfree button only controls music

Annie — Thu, 14 Apr 2011 13:23:56 GMT

Hi,

Please be aware that we can only guarantee compatibility and full functionality of accessories manufactured by Sony Ericsson. I suggest that you contact the manufacturers of the accessory to see if it is not a compatibility issue.

Re: Handsfree button only controls music

Thu, 14 Apr 2011 13:50:11 GMT

The handsfree kit in use is the MH650, which is the one supplied in the box with the handset. I should assume this is genuine SE merchandise as it came bundled with the phone from the manufacturer?

Re: Handsfree button only controls music

Annie — Thu, 14 Apr 2011 14:07:16 GMT

Hi,

I apologize for the misunderstanding. I thought that you were referring to a car accessory kit also called the MH650. I just had one of my co-workers call my arc using the headset and when I pressed the button, the call was automatically answered. I believe that you must press and hold the button for a few seconds before letting go. Is the music player on when you try to answer the call?

Re: Handsfree button only controls music

Thu, 14 Apr 2011 14:13:00 GMT

No, the music is not playing when I try to answer the call, but it begins playing when I press the button to answer. I've tried an extended key-press on it too, but no difference.

I've also tried doing an extended keypress for voice dialling but no such luck.

Re: Handsfree button only controls music

Annie — Thu, 14 Apr 2011 14:20:27 GMT

Hi,

Reboot the phone and without accessing the Music player, meaning that the application is completely closed, try calling the device and see if you can answer the call then because as I said earlier, I just did it successfully. If not, I suggest you go back to the dealer and look into replacement options.

Re: Handsfree button only controls music

Thu, 14 Apr 2011 14:27:19 GMT

Hi,

I've just tried rebooting but still nothing. When I press the button to answer, you can see that it's turning the music player on and off, but the ringtone still keeps going and doesn't answer the call.

Is there anything that I can do from my end as I can't really be without a phone to send it back to the people who sent me the phone, and i'm not sure that they would accept responsibility as it was an insurance replacement.

Thanks,

Martin

Re: Handsfree button only controls music

Thu, 14 Apr 2011 14:44:44 GMT

An update. - Uninstalled Winamp for Android, and suddenly the headset answers calls. However, it's still allowing voice dialling when you hold the button down. I assume that's how it's supposed to work?

Thanks,

martin

Re: Handsfree button only controls music

Annie — Thu, 14 Apr 2011 14:51:06 GMT

Hi Martin,

I'm happy to hear that you got the headset working for I have to agree with you, wouldn't want to be without my arc either.

Re: Handsfree button only controls music

Uliwooly — Sat, 01 Dec 2012 21:51:18 GMT

this is an English only forum

veysal wrote:

Why can not I find sony original spare parts and accessories of all brands, have only one instance, sony do not need a headset on the market

check either 1) sony repair center or 2) ebay or amazon

Re: Handsfree button only controls music

tzg23 — Tue, 05 Feb 2013 16:26:22 GMT

hi guys,

do you know how to deactivate or generally control this command??i mean when i press the button of my handsfree i don't won't it to play music!!!i just want to answer my calls...nothing else!!!

i have an xperia s ..

Message was edited by: tzg23