topic Problems with some wifi ? in XPERIA archive

Problems with some wifi ?

Spencer20 — Sun, 27 Nov 2016 21:17:13 GMT

Hi,

So after i got the probleme with the 1st z3 and got a new one from the vendor, this one is working perfectly except that i had a problem this day

So the probleme is that i can connect to some wifi's and can't connect to some others !

There is no problems with the routers because I did check that !

I had this probleme with 2 routeurs today when i put the password on it's says that it is saved and shows connecting than go back to saved it doesnt conenct at all

while there some other routeurs i can connect without any problem

any help ?

Re: Problems with some wifi ?

CameronT — Sun, 27 Nov 2016 23:29:40 GMT

Hi @Spencer20,

I am sorry to hear about this.

If it is connecting to some wifi connections fine then your phone is OK. Try removing and reconnecting to the network.

To do this, please go to Settings > Wifi > Tap and hold on the wifi that is having the problem > Forget network. Then tap it to reconnect and enter the password.

If these are open wifi connections, you may have to use a sign in page. If this does not open immediately, open an incognito tab in Chrome. To do this, press the 3 dots on the top right and select "New incognito tab". This usually allows the redirect to happen.

Re: Problems with some wifi ?

Spencer20 — Mon, 28 Nov 2016 11:29:00 GMT

Hi CameronT

Thanks for your reply, I already did try what you said but its not working as i said it doesnt even show the error like authentification error it just shows Saved then Connecting then it goes to saved again

Re: Problems with some wifi ?

CameronT — Mon, 28 Nov 2016 23:21:41 GMT

@Spencer20,

Can you please double-check the date and time on your phone?

You can set this to automatic under Settings > Date & time.

Re: Problems with some wifi ?

Spencer20 — Tue, 29 Nov 2016 21:41:08 GMT

CameronT

It's already set automatic and still not working

Re: Problems with some wifi ?

CameronT — Tue, 29 Nov 2016 23:41:18 GMT

@Spencer20,

It will have to be something to do with the routers you are connecting to. If you have access to them, try switching them between 2.4GHz and 5GHz.

Re: Problems with some wifi ?

Spencer20 — Sat, 03 Dec 2016 22:25:13 GMT

Hi CameronT

Sorry for the late reply i have been busy,

I have acces to the routers and I did try that but still same problem