https://community.sony.com.mk/t5/xperia-archive/can-t-disable-password/m-p/3517551#M551327 <P>Go to settings - security and check what apps are granted administrator permissions.</P> Fri, 08 Jul 2016 16:06:35 GMT _alexdon_ 2016-07-08T16:06:35Z https://community.sony.com.mk/t5/xperia-archive/can-t-disable-password/m-p/3517550#M551326 <P>I recently broke my screen and it doesn't respond to touch. I now control my phone with a mouse, and to send it for repair I need to remove my pattern lock. The "None" option is grayed out and says: "Disabled by administrator, encryption policy, or credential storage"</P><P>I've tried clearing credentials, so perhaps it's because of me controlling with a mouse. How can I disable it?</P> Fri, 08 Jul 2016 15:34:16 GMT https://community.sony.com.mk/t5/xperia-archive/can-t-disable-password/m-p/3517550#M551326 herr_padda 2016-07-08T15:34:16Z https://community.sony.com.mk/t5/xperia-archive/can-t-disable-password/m-p/3517551#M551327 <P>Go to settings - security and check what apps are granted administrator permissions.</P> Fri, 08 Jul 2016 16:06:35 GMT https://community.sony.com.mk/t5/xperia-archive/can-t-disable-password/m-p/3517551#M551327 _alexdon_ 2016-07-08T16:06:35Z