topic Z5: calls wont go through SIP account in XPERIA archive

Z5: calls wont go through SIP account

wicccked — Tue, 23 Aug 2016 16:34:46 GMT

I set up an SIP account for calling, and chose it to be used for all calls in settings. However, when I call a number using a dialpad in the built-in phone app, it goes through my SIM-card instead. If I cancel the call and click the number in the list of recently called numbers, it works correctly (goes through the SIP account).

I'm able to receive the calls through SIP correctly, and I am able to make the calls through a 3-rd party application (Zoiper). I also already tried doing a software repair, and it didn't help, so please don't suggest it.

How can I make the phone app use SIP right away?

Thanks in advance!

Re: Z5: calls wont go through SIP account

CameronT — Wed, 24 Aug 2016 01:27:57 GMT

Hi @wicccked,

Welcome to the community.

Please go to your phone dialer > 3 dots > Call Settings > Phone Account Settings. The first option should be "Make calls with". Is that set to your SIP account?

Re: Z5: calls wont go through SIP account

wicccked — Thu, 25 Aug 2016 00:57:50 GMT

Hi Cameron,

yes, it is.

"I set up an SIP account for calling, and chose it to be used for all calls in settings."