topic Re: Z3 notification panel empty in XPERIA archive

Z3 notification panel empty

ukyoone — Mon, 10 Oct 2016 21:56:30 GMT

Hi,
Since this morning, when i pull the notification panel, it shows me 'no notice' and i can't find thé Quick function ( like wirless activation, airplane mode.. Etc)
The right touch button that displays open applications does nothing Esther

Thank you in advance for your help

Re: Z3 notification panel empty

Jake-SonyXperia — Tue, 11 Oct 2016 00:31:24 GMT

Hi ukyoone,

Welcome to the community,

This is unfortunate, let's see if we can help resolve this issue for you.

The first thing I would suggest would be running through with a simple reboot.

Hold down the Power button and then restart the handset.

Although simple, in most cases this resolves these types of problems.

Let me know how you get on.

Re: Z3 notification panel empty

ukyoone — Tue, 11 Oct 2016 06:05:15 GMT

Thinks for aswer
I reboot several time but the problem still the same

Any other suggestion ?

Re: Z3 notification panel empty

_alexdon_ — Tue, 11 Oct 2016 06:49:16 GMT

@ukyoone Check if something changes if you boot the phone in safe mode?

Re: Z3 notification panel empty

ukyoone — Tue, 11 Oct 2016 07:41:47 GMT

Hi Alexandre
I try with safe mode, and i have already the same problem

Re: Z3 notification panel empty

Jake-SonyXperia — Tue, 11 Oct 2016 23:49:28 GMT

@ukyoone This is really unfortunate, however, this does sound more like a software orientated issue.

Based on this, I would suggest performing a backup to the device and then moving forward with a software repair, this should resolve this problem for you.

software repair using Xperia Companion

backup using Xperia Companion

Follow the instructions above, then please let me know if the issue has been resolved.