topic Re: Headphone logo popping up and away constantly in XPERIA archive

Headphone logo popping up and away constantly

weesteve — Sat, 20 Aug 2016 12:47:14 GMT

Hi There

Yet another problem with my z5 compact....

Today my phone has started popping up the headphone inserted logo and then disapearing and coming back again. Like an animation.

Any soloutions?

Re: Headphone logo popping up and away constantly

_alexdon_ — Sat, 20 Aug 2016 12:50:13 GMT

This could happen if there is lint/dust in the 3.5mm input, try to clean it.

Re: Headphone logo popping up and away constantly

weesteve — Sat, 20 Aug 2016 12:51:07 GMT

How would i clean it?

This also means i cannot play sound from the phone as it keeps thinking a headphone has been inserted.

Re: Headphone logo popping up and away constantly

_alexdon_ — Sat, 20 Aug 2016 12:53:39 GMT

@weesteve A cotton swab is a way to go. I know what that means. There is also a chance smart connect application is involved, so also try to clear data for it.

Re: Headphone logo popping up and away constantly

weesteve — Sat, 20 Aug 2016 12:56:05 GMT

How do i clear the data??

Re: Headphone logo popping up and away constantly

_alexdon_ — Sat, 20 Aug 2016 13:01:21 GMT

Go to settings - apps, find smart connect, tap on it, select storage and clear data.

Re: Headphone logo popping up and away constantly

weesteve — Sat, 20 Aug 2016 13:03:38 GMT

There isnt an option for that

Re: Headphone logo popping up and away constantly

_alexdon_ — Sat, 20 Aug 2016 15:55:21 GMT

Could you post a screenshot?

Re: Headphone logo popping up and away constantly

Pest — Sun, 21 Aug 2016 08:02:08 GMT

Same thing happened on mine after i washed the phone with water.

It lasted only a couple of hours so i think that as said before something when into your headphones socket you should try to clean it