topic The battery level is always the same, regardless of how charged my device is in XPERIA archive

The battery level is always the same, regardless of how charged my device is

Kenpachi — Sat, 20 Aug 2016 09:38:58 GMT

Hey,

I have a problem with my xperia z5 Batterie. It always shows the same percentage (20%), even when its fully charged or completly empty it shows 20%. I tried to reset to factory settings and tried to repair it over sony pc companion. Nothing worked. I hope u can help me

Re: Batterie shows always the same percentage

Uliwooly — Sat, 20 Aug 2016 16:51:19 GMT

@Kenpachi

Time to stop by your Local support

Re: Batterie shows always the same percentage

Emir1 — Mon, 22 Aug 2016 14:17:23 GMT

Hi @Kenpachi,

I am sorry to hear that.

If your device indicates the battery percentage in some way, then you could try calibrating the battery. Does it show different colors in the lamp notification, for example red for a low battery percentage and green for high? In that case, charge your device fully and use it down to a low percentage > Turn off your device using the OFF-button next to the SIM > Charge it fully while it is turned off.

Let me know if it helps!