topic Re: Front camera doesn't work, camera flash works but torch doesn't in XPERIA archive

Front camera doesn't work, camera flash works but torch doesn't

Steveo2 — Mon, 21 Nov 2016 18:13:17 GMT

Hi guys,
For some reason my forward "selfie" camera doesn't work. I tried to reboot in safe mode and still no icon. Sony told me to do a restore which wiped my personal data but still hasn't solved the problem.
The camera flash works, but the torch function from the camera or the icon doesn't work.
Any ideas?

Re: Front camera doesn't work, camera flash works but torch doesn't

cosmy — Mon, 21 Nov 2016 18:17:02 GMT

try it in safemode. if isn't work ,try to repair your phone with Xperia Companion

Re: Front camera doesn't work, camera flash works but torch doesn't

Uliwooly — Mon, 21 Nov 2016 19:23:39 GMT

This is how >>> safe mode

Re: Front camera doesn't work, camera flash works but torch doesn't

CameronT — Tue, 22 Nov 2016 02:17:14 GMT

Hi @Steveo2,

Welcome to the community. I am sorry to hear about this issue

It sounds like you have completed all the necessary troubleshooting. I recommend you contact your Local support team to arrange an assessment.