topic Re: Xperia M4 Aqua E2353 Messaging keeps crashing in XPERIA archive

Xperia M4 Aqua E2353 Messaging keeps crashing

NathanielTagari — Thu, 18 Aug 2016 18:28:08 GMT

Hi! My messaging app keeps on crashing after i updated all the apps in cluding Google play services. What seems to be the problem? I cleared the cache and everything. Please help.

Re: Xperia M4 Aqua E2353 Messaging keeps crashing

Uliwooly — Thu, 18 Aug 2016 18:51:56 GMT

@NathanielTagari

does it crash while in >>> safe mode ?

Re: Xperia M4 Aqua E2353 Messaging keeps crashing

Jake-SonyXperia — Fri, 19 Aug 2016 00:34:51 GMT

Hi NathanielTagari,

You may want to backup your messages as well, just in case. Use Xperia Companion to do this.

Backup instructions

Re: Xperia M4 Aqua E2353 Messaging keeps crashing

NathanielTagari — Fri, 19 Aug 2016 21:31:40 GMT

I rebooted it into safe mode, and it's still crashing.

It doesnt have problems when i reset the phone (factory settings) but when i updated all the apps, the messaging began crashing.

My second problem also is that I installed and played the Subway surfers: RIO special and Simcity buildit before I reset the phone. But when try to found it and tried to install it again, it says it is not compatible with my Aqua. But my Huawei Honor 3C lite (kitkat version) can download and install it.

Re: Xperia M4 Aqua E2353 Messaging keeps crashing

Helperneedshelp — Sat, 20 Aug 2016 22:18:25 GMT

Hi i have the same problem, i checked the center of messages but it don't seems to come from this.

Re: Xperia M4 Aqua E2353 Messaging keeps crashing

Jake-SonyXperia — Mon, 22 Aug 2016 00:07:15 GMT

You may need to run through with a software repair on the device using Xperia Companion.

I have supplied you some instructions in the link below.

Xperia Companion

Re: Xperia M4 Aqua E2353 Messaging keeps crashing

NathanielTagari — Mon, 22 Aug 2016 20:42:58 GMT

I think i have found the problem. The Android Application webview. I uninstalled the updates and the messaging stopped crashing when i opened a message.

Well my second problem still exist which i cant find and download the subway surfers and simcity buildit again.

Re: Xperia M4 Aqua E2353 Messaging keeps crashing

Jake-SonyXperia — Tue, 23 Aug 2016 00:55:02 GMT

You may need to clear data from the Playstore apps.

Try clearing these apps,

Playstore

Play Services

Google Services Framework

Once done load the Playstore backup and see if you can download the apps.

Re: Xperia M4 Aqua E2353 Messaging keeps crashing

NathanielTagari — Mon, 14 Nov 2016 01:34:56 GMT

As of this time, I haven't installed or updated my Application webview app, fearing it could crash my messaging again. I can download the new versions of subway surfers.

Im curious about Bluetooth file sharing. Whenever i share a file it leads directly to my internal memory not my memory card. Is there any way to fix this? Im using lollipop version.

Re: Xperia M4 Aqua E2353 Messaging keeps crashing

Shen02 — Sun, 04 Dec 2016 06:09:13 GMT

That mean you must repair your phone with xperia companion.