https://community.sony.com.mk/t5/xperia-archive/z5-dead/m-p/3511414#M548462 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/830602">@Helpneeded13</A></P><P>That's a hardware issue, you will have to contact your&nbsp;<A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A></P> Sun, 14 Aug 2016 19:50:29 GMT Uliwooly 2016-08-14T19:50:29Z https://community.sony.com.mk/t5/xperia-archive/z5-dead/m-p/3511413#M548461 <P>I dropped my Z5 premium on the phone and since then it stopped working. Tried the 2 minute reset and does not work.No vibration was given out but it still gives out heat. Going to give it to the Xperia Centre but wants to check if there is any solution I can try without wiping the memory of the phone. PC is also dead so I can't use the PC companion app.</P> Sun, 14 Aug 2016 18:12:34 GMT https://community.sony.com.mk/t5/xperia-archive/z5-dead/m-p/3511413#M548461 Helpneeded13 2016-08-14T18:12:34Z https://community.sony.com.mk/t5/xperia-archive/z5-dead/m-p/3511414#M548462 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/830602">@Helpneeded13</A></P><P>That's a hardware issue, you will have to contact your&nbsp;<A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A></P> Sun, 14 Aug 2016 19:50:29 GMT https://community.sony.com.mk/t5/xperia-archive/z5-dead/m-p/3511414#M548462 Uliwooly 2016-08-14T19:50:29Z https://community.sony.com.mk/t5/xperia-archive/z5-dead/m-p/3511415#M548463 Thank you Sun, 14 Aug 2016 20:51:16 GMT https://community.sony.com.mk/t5/xperia-archive/z5-dead/m-p/3511415#M548463 Helpneeded13 2016-08-14T20:51:16Z