topic Re: Outgoing call error in XPERIA archive

Outgoing call error

Moaiad_Obeid — Mon, 03 Oct 2016 19:03:24 GMT

My phone is Z5 premium dual sim and I'm using 2 sims the first one is for calling and data the second one is gsm also for calling use....
So the problem is:
The second sim is not able to make any outgoing call else if it replaced by new one....
The second sim is fully respond to send/receive Sms ;receive incoming calls ;ussd responding..... etc. Only not able to make any outgoing call through the sim2.
Please help
Regards

Re: Outgoing call error

CameronT — Tue, 04 Oct 2016 02:29:14 GMT

Hi @Moaiad_Obeid,

I am sorry you're having troubles with your SIMs. Let's try to figure out what's happening here.

If you swap the SIM cards around, does it do the same thing?

Re: Outgoing call error

Moaiad_Obeid — Sun, 09 Oct 2016 18:05:42 GMT

Dear sir...
Thx too much for taking care about my trouble...
Regarding to your ask if swapping SIM cards.... Yes i sill have the same problem and moreover replace the sim cards with new...
Bye 👋

Re: Outgoing call error

CameronT — Sun, 09 Oct 2016 23:23:05 GMT

@Moaiad_Obeid,

I see. The next thing I would suggest in this case then is performing a software repair using Xperia Companion.