https://community.sony.com.mk/t5/xperia-archive/my-phone-stopped-detecting-earphones/m-p/3510110#M547804 <P>Hello&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/797568">@Chris_Christian</A>&nbsp;and welcome to the community!</P> <P>When did this start happening? Was it after something happened to the phone?</P> <P>Have you tried several headsets to see if the same thing happens then? I suggest that you start by going to Settings &gt; Apps &gt; ... &gt; Show system &gt; Smart Connect &gt; Storage and press Clear data. Then restart your phone and connect your headset.</P> <P>If the above didn't help try rebooting your device to&nbsp;<A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A>. Should that not help I recommend that you perform a&nbsp;<A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>.</P> Tue, 28 Jun 2016 09:55:43 GMT Didrik 2016-06-28T09:55:43Z https://community.sony.com.mk/t5/xperia-archive/my-phone-stopped-detecting-earphones/m-p/3510109#M547803 Please help, my relatively new Xperia Z5 premium suddenly stopped detecting earphones when plugged in, plays audio via phone speakers.<BR />What should I do? Tue, 28 Jun 2016 05:45:09 GMT https://community.sony.com.mk/t5/xperia-archive/my-phone-stopped-detecting-earphones/m-p/3510109#M547803 Chris_Christian 2016-06-28T05:45:09Z https://community.sony.com.mk/t5/xperia-archive/my-phone-stopped-detecting-earphones/m-p/3510110#M547804 <P>Hello&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/797568">@Chris_Christian</A>&nbsp;and welcome to the community!</P> <P>When did this start happening? Was it after something happened to the phone?</P> <P>Have you tried several headsets to see if the same thing happens then? I suggest that you start by going to Settings &gt; Apps &gt; ... &gt; Show system &gt; Smart Connect &gt; Storage and press Clear data. Then restart your phone and connect your headset.</P> <P>If the above didn't help try rebooting your device to&nbsp;<A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A>. Should that not help I recommend that you perform a&nbsp;<A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>.</P> Tue, 28 Jun 2016 09:55:43 GMT https://community.sony.com.mk/t5/xperia-archive/my-phone-stopped-detecting-earphones/m-p/3510110#M547804 Didrik 2016-06-28T09:55:43Z