topic Battery drain even after battery replacement in XPERIA archive

Battery drain even after battery replacement

draxler — Fri, 12 Aug 2016 02:21:44 GMT

I had battery problems back then because the battery was bloated. I decided to take it to a service center and have its battery replaced, they have it replaced. BUT, I still experience this wierd battery drain I have done factory reset and software repair. Nothing worked. Anyone else experience this?

Re: Battery drain even after battery replacement

CameronT — Fri, 12 Aug 2016 02:28:19 GMT

Hi @draxler,

Welcome to the community.

What I recommend, is to charge the phone up to 100%, then use it normally until it reached 10%.

Once it is at 10%, take screenshots of this and post it here.

This will help us identify if there is a problem app or process.

If your phone is still completely at default from after the software repair, then I recommend you contact your local support team.

Re: Battery drain even after battery replacement

draxler — Mon, 15 Aug 2016 01:33:07 GMT

Re: Battery drain even after battery replacement

draxler — Mon, 15 Aug 2016 01:35:22 GMT

Here are my screenshots. The battery drainage is very random. It drains during idle, sometimes when I use it. Please, let me know if there's a culprit or should I return my phone to the service center.

Re: Battery drain even after battery replacement

VanderleiQuispe — Wed, 17 Aug 2016 17:04:53 GMT

Hey, could you find any solution for the problem with your mobile?

I've got the same battery drain problem, and I've also tried the update/repair thing with Sony Pc Companion.

Now I'm thinking about having the battery changed. But, seeing your post here made me have second thoughts about that...

I really don't want to spend my money and then still have a useless cellphone. Appreciate the help.

Re: Battery drain even after battery replacement

CameronT — Thu, 18 Aug 2016 01:09:25 GMT

@draxler,

Sorry for the late reply.

There's significant power drain when your phone wakes. How long did it take get to 10%?

Re: Battery drain even after battery replacement

draxler — Thu, 18 Aug 2016 10:17:33 GMT

about 12 hours from the time i charged it.

Re: Battery drain even after battery replacement

CameronT — Fri, 19 Aug 2016 00:16:44 GMT

@draxler

I recommend you run a software repair on your handset.