topic Defective screen and where can I fix it ? in XPERIA archive

Defective screen and where can I fix it ?

blade1123 — Sat, 25 Jun 2016 14:06:33 GMT

So I bought this x performance in taiwan. It was nice . But I found the screen was terrible with red bars and dots on top left and right hand corner. No crash no drop at all . Now that I'm back in US I can't fix it cause the shady warranty said I can only fix in place of origin. Can anyone tell me where I can fix it in US?

Thanks !!

Re: Defective screen and where can I fix it ?

Lord_viridis — Sat, 25 Jun 2016 14:26:29 GMT

Doubtful any repairers would have parts yet tbh, have you contacted your local support for advice?

Re: Defective screen and where can I fix it ?

blade1123 — Sat, 25 Jun 2016 16:20:46 GMT

I just called. The support and they said since X performance hasn't releae in US yet .there is nothing they can do right now. Got to wait until July 17th. So I have to look for somewhere to fix this

Re: Defective screen and where can I fix it ?

Uliwooly — Sat, 25 Jun 2016 17:39:58 GMT

@blade1123

Even when they start selling the X Performance (July 17th) the warranty it's only good in Taiwan, there's no international warranty, it will be considered as grey market, what you could do is either send it back to Taiwan to get it repaired OR DIY buy a new screen on ebay or another website and replace it, but it might not be just the screen, the issue could be something else.

Re: Defective screen and where can I fix it ?

blade1123 — Sat, 25 Jun 2016 17:48:52 GMT

I figured that out now. I have to wait until somewhere with somy authorized shop open in US to get this fixed