topic Re: Sony m4 aqua not find network operators in XPERIA archive

Sony m4 aqua not find network operators

pegasus6464 — Mon, 08 Aug 2016 17:17:16 GMT

I bought a M4 aqua phone in an official shop and for days not find any network operator, I've reset to factory default and can not find operator, the signal icon is empty always. i live at spain. thanks

Re: Sony m4 aqua not find network operators

Uliwooly — Mon, 08 Aug 2016 17:30:42 GMT

@pegasus6464

did you purchased this phone brand new or is it used? was it locked to any carrier/network? did you flashed the phone (flashtool/xperifirm)? how old is the SIM card?

Re: Sony m4 aqua not find network operators

pegasus6464 — Mon, 08 Aug 2016 17:43:07 GMT

i purchased a new phone on december 2015, the phone is not locked, the sim card is from december 2015 also

Re: Sony m4 aqua not find network operators

Uliwooly — Mon, 08 Aug 2016 18:14:05 GMT

@pegasus6464

So the SIM card was working? it just stopped working?

did you flashed the phone?

Re: Sony m4 aqua not find network operators

pegasus6464 — Mon, 08 Aug 2016 18:39:44 GMT

the sim is running ok in another device, i dont root the m4 aqua

Re: Sony m4 aqua not find network operators

Uliwooly — Mon, 08 Aug 2016 22:56:36 GMT

@pegasus6464

my question it's not if you "rooted" the device but if you flashed it with Xperifirm or Flashtool

Re: Sony m4 aqua not find network operators

pegasus6464 — Tue, 09 Aug 2016 05:35:02 GMT

No, i didnt use this type of app. The device stop having signal suddenly

Re: Sony m4 aqua not find network operators

snopkowsky — Tue, 09 Aug 2016 17:30:08 GMT

i have similar problem. cant login to network on 2G/3G. Only LTE is working.

Re: Sony m4 aqua not find network operators

Uliwooly — Tue, 09 Aug 2016 19:38:09 GMT

@snopkowsky

Get a brand new SIM card and report back.

Re: Sony m4 aqua not find network operators

snopkowsky — Tue, 09 Aug 2016 19:55:14 GMT

Not sim related, its working on another phone. Found that pushing top on phones back is solving this issue, probably faulty hardware.

Re: Sony m4 aqua not find network operators

Uliwooly — Tue, 09 Aug 2016 20:31:42 GMT

@snopkowsky

That's indeed hardware related, contact your Local support