topic Recent apps missing after a few minutes of the phone being powered on in XPERIA archive

Recent apps missing after a few minutes of the phone being powered on

Sentrist — Mon, 08 Aug 2016 02:10:20 GMT

Hello,

I'm experiencing a problem where my recent apps list goes empty even if I haven't killed any of them. It stays empty until I reboot the device, after which all of them returns.

This problem has existed since the Lollipop, but it's more apparent in Marshmallow.

XPERIA M5 (E5663)

Android 6.0

Re: Recent apps missing after a few minutes of the phone being powered on

CameronT — Mon, 08 Aug 2016 02:25:36 GMT

Hi @Sentrist,

Welcome to the community.

How frequently does this happen? Is it something you can replicate easily?

Re: Recent apps missing after a few minutes of the phone being powered on

Sentrist — Mon, 08 Aug 2016 04:03:29 GMT

Yes, it happens often.

In fact, it's inevitable. It always happens after a few minutes or a few hours of normal usage.

Re: Recent apps missing after a few minutes of the phone being powered on

CameronT — Mon, 08 Aug 2016 04:42:15 GMT

@Sentrist,

Can you please start your phone in safe mode and see if the same thing happens?

Re: Recent apps missing after a few minutes of the phone being powered on

Sentrist — Mon, 08 Aug 2016 05:03:41 GMT

I recently booted into safe mode.

I'll be needing a few hours to see if it happens in safe mode. I'll reply when I have an update.

Re: Recent apps missing after a few minutes of the phone being powered on

_alexdon_ — Mon, 08 Aug 2016 06:32:11 GMT

It has been reported here:

/t5/Xperia-Z3-Compact/Recent-apps-overview-not-working-properly/m-p/1148301#U1148301

Re: Recent apps missing after a few minutes of the phone being powered on

Sentrist — Tue, 09 Aug 2016 01:38:38 GMT

I have been using it in safe mode, and I can confirm that the bug doesn't occur in safe mode.

I have discovered that using apps with high resource demand increases the chance of this bug happening.

Also, the apps are still running, not killed. They simply don't show up on recent apps. When I run them again, they are still in their previous state.

And no, I do not have any task killer app installed.

Re: Recent apps missing after a few minutes of the phone being powered on

CameronT — Wed, 10 Aug 2016 01:04:36 GMT

@Sentrist,

If the issue is not occurring in safe mode then it will have to be caused by a third party app. At this point it's a matter of determining what app is causing it.

To start with, I recommend you make sure all of your apps are up to date with the latest versions, even if they are apps you don't use often.

Re: Recent apps missing after a few minutes of the phone being powered on

Sentrist — Wed, 10 Aug 2016 04:27:41 GMT

I've been checking my apps for newer versions.

Both Google Play and What's New report that all of my apps are up-to-date.

Re: Recent apps missing after a few minutes of the phone being powered on

CameronT — Thu, 11 Aug 2016 00:09:57 GMT

@Sentrist,

Unfortunately, that means a either tedius process of figuring out exactly what app is causing the issue. You will have to one by one start uninstalling apps, and testing after each uninstall, until you can figure out where the conflict is.

Alternatively, run a software repair on the handset. Keep in mind that this will completely erase your handset, so be sure to do a back up.

Re: Recent apps missing after a few minutes of the phone being powered on

Sentrist — Fri, 12 Aug 2016 01:32:08 GMT

Is factory reset equivalent to software repair? Because I have done it for an unrelated issue.

I am now using the phone with a different set of apps and the bugs still happens.

From what I could gather, the bug isn't caused by a particular app, but by how the system handles high-demand apps running one after another.

I'll try removing each of my current apps to see what would happen.