topic Re: Z2 needs a restart every day in XPERIA archive

Z2 needs a restart every day

Nitin4 — Sun, 07 Aug 2016 18:22:09 GMT

Why I buy sony xperia Z2 when lounch , now no range , need to restart in every day , some times 15 to 20 times a day ,

Re: Z2 needs a restart every day

Uliwooly — Sun, 07 Aug 2016 18:29:50 GMT

@Nitin4

contact your Local support to get it inspected. also, get a brand new SIM card

Re: Z2 needs a restart every day

Emir1 — Mon, 22 Aug 2016 06:43:57 GMT

Hi @Nitin4,

Do you mean that the device restarts on its own, or that you force a restart due to a freeze or something along those lines?

A good start would be to see if the same occurs in safe mode, and narrow it down from there. If it restarts automatically in safe mode, could you try without a SIM and SD card to see if the same occurs? If it instead freezes while in safe mode, try to see if a software repair using Xperia Companion helps.