Z3 completely dead

Yannickx3 — Fri, 24 Jun 2016 22:25:15 GMT

Hey everyone!

Today my Z3 completely died. I suspect it is because of water damage, since it happened right after I took it with me in the shower. The flaps were completely closed and it was never fully submerged (only splatters). Right after I put it away, it just completely shut off (The battery was long from being empty).

The screen is black and I can not turn it on. When hooking it up to a charger, it does absolutely nothing, not even the LED comes on. I tried all the resets (Holding volume+ and on, volume- and on, all the buttons, yellow button next to the sim slot) holding them for minutes. My computer does nothing when I hook it up, which also means Xperia Companion does not recognize a phone is hooked up so I can not do software repair.

Are there any other solutions that I didn't try yet?

Thank you,

Yannick

Re: Z3 completely dead

Uliwooly — Fri, 24 Jun 2016 22:46:30 GMT

@Yannickx3

Contact your Local support and request a vacuum test.

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Z3 completely dead

Re: Z3 completely dead