topic Re: Support in XPERIA archive

Support

54reesy — Wed, 22 Jun 2016 15:02:53 GMT

I have sent numerous support requests ( at least 6) to this so called great worldwide company and have not even had a response to say they have had my emails. What a spitefull company all profit and bonuses for the bosses and forget about the people who buy their goods.. I will definately my never buy any sony product in the future. They could learn a thing or two from the smaller companies ie I messed up my phone when I was flashing a custom rom onto it, the phone company (Elephone) not only fixed my phone for free they paid the postage as well, not bad for a smaller company who were not obliged to fix my phone as I broke it. I will never trust Sony again with any product.

Re: Support

Uliwooly — Wed, 22 Jun 2016 15:04:08 GMT

@Rees54y

I"m sorry to hear that, did you contacted an official Sony Xperia Support? have you checked your spam folder? have you called them? how about live chat?

Re: Support

54reesy — Wed, 22 Jun 2016 15:32:44 GMT

No didn't call them but I there is a new post off Risked stating that the 5.0 update (yes 5.0) is now rolling out, so I think that 6.0 will be out next year!

Re: Support

Uliwooly — Wed, 22 Jun 2016 15:44:39 GMT

@Rees54y

I don't quite understand

Settings > about phone check for

Model number

build number

android version

Is or was the phone locked to a carrier/network branded?

Which country did you purchased your phone ?