topic Re: Sometimes the main and front camera doesn't work. in XPERIA archive

Sometimes the main and front camera doesn't work.

Sofia3 — Thu, 04 Aug 2016 16:33:30 GMT

Sometimes the main and front camera doesn't work.

Re: Sometimes the main and front camera doesn't work.

Jay110 — Thu, 04 Aug 2016 20:42:24 GMT

Hello, I have the same problem the camera it's not working at all

Re: Sometimes the main and front camera doesn't work.

Jay110 — Thu, 04 Aug 2016 20:43:18 GMT

Says that the camera it is open in another application. What can I do?

Re: Sometimes the main and front camera doesn't work.

Jake-SonyXperia — Fri, 05 Aug 2016 00:30:47 GMT

Hi Jay110,

This message can appear when a third party application has not got appropriate release code for the camera after its use.

You will need to find what application is playing up on the device, however you can boot to safemode to see if the issue continues this will let you know if the issue is third party related or hardware related.

Safemode instructions

@Sofia3 can you please provide more details about your issue, do you get any error message?

Re: Sometimes the main and front camera doesn't work.

Sofia3 — Tue, 16 Aug 2016 23:56:41 GMT

No, I never get error messeges. It just stop working for some days (both at the same time) and then they start working again.

Re: Sometimes the main and front camera doesn't work.

Sofia3 — Tue, 16 Aug 2016 23:57:19 GMT

And it happens all the time...