topic Re: Process.com isn't responding in XPERIA archive

Process.com isn't responding

CimI — Tue, 21 Jun 2016 21:58:04 GMT

Hello. I'm having a problem with my xperia t3, after factory resetting, when I try to dial someone from my phone the screen gets white and a message pops up " process.com isn't responding" then the screen gets black and the turns off by itself. I tried in safe mode but the same. any suggestions

Re: Process.com isn't responding

Uliwooly — Tue, 21 Jun 2016 22:06:11 GMT

@CimI

Repair the phone with XC and report back

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Process.com isn't responding

CimI — Tue, 21 Jun 2016 22:10:10 GMT

Sorry, I forgot to mention earlier but I already did that too, but it didn't help, it showed that it repaired it succesfully but nothing.

Re: Process.com isn't responding

Uliwooly — Tue, 21 Jun 2016 22:18:37 GMT

@CimI

you might have to contact your Local support

Could you test a different SIM card?