topic Re: forgot the pin in XPERIA archive

forgot the pin

Bendycorrado — Mon, 01 Aug 2016 13:39:10 GMT

hi, I forgot the pin phone M4 water, with Android 5.0 , how can I unlock it?

Re: forgot the pin

Christofer — Mon, 01 Aug 2016 15:07:34 GMT

Hi @Bendycorrado, sorry to hear that.

You can try unlocking your phone by using MyXperia to change your screen lock code as described here: http://talk.sonymobile.com/t5/FAQ/How-to-unlock-a-phone-w-o-reseting-reformating-the-phone/m-p/927295#U927295

If you haven't enabled MyXperia you can also perform a software repair using Xperia Companion, though this will erase all data stored in your phone.

I forgot pattern lock . How to do hard rest without unlocking phone in xperia m4 aqua?

dest — Tue, 02 Aug 2016 13:42:39 GMT

pls help anyone, holding power button and volume up/down doesnt work

Re: I forgot pattern lock . How to do hard rest without unlocking phone in xperia m4 aqua?

MarlonUk1 — Tue, 02 Aug 2016 13:58:41 GMT

how about software repair using Xperia Companion? but you need your google account details

Re: I forgot pattern lock . How to do hard rest without unlocking phone in xperia m4 aqua?

Christofer — Tue, 02 Aug 2016 14:16:35 GMT

Hi @dest,

I merged your topic with this one.

Please see my suggestions above.

Re: I forgot pattern lock . How to do hard rest without unlocking phone in xperia m4 aqua?

dest — Tue, 02 Aug 2016 14:36:11 GMT

it doesnt work in my PC because i havent got proper windows version

Re: I forgot pattern lock . How to do hard rest without unlocking phone in xperia m4 aqua?

Christofer — Tue, 02 Aug 2016 14:50:23 GMT

@dest If you are unable to reset the phone using Xperia Companion your phone can be reset by sending it to one of our authorised service centers. You can contact your Local support team for more information on how to proceed from here.

Re: forgot the pin

Nadz3 — Tue, 18 Oct 2016 15:10:24 GMT

Thank you so much for this i did a live chat and he just told me to wipe it 😞💓

Re: forgot the pin

Christofer — Wed, 19 Oct 2016 06:03:49 GMT

@Nadz3 I'm glad to hear that you found this topic, you're welcome!