topic Re: Some Diagnostics tests fail in XPERIA archive

Some Diagnostics tests fail

Hammouti — Wed, 14 Sep 2016 13:37:10 GMT

hello

I bought a new sony xpoeria C3

i run Diagnostics test and the following fail:
- Light sensor

- Ear proximity

- Accelerometer

Any fixes??

Re: Some Diagnostics tests fail

Didrik — Wed, 14 Sep 2016 15:06:45 GMT

Hi @Hammouti,

I'm sorry to hear that.

If the tests fail in Diagnostics you might want to have your phone sent to and examined by an authorized service centre. Contact your Local support for information on how to send it in.

Re: Some Diagnostics tests fail

Hammouti — Mon, 19 Sep 2016 18:25:20 GMT

I am from Tunisia, can't find my country

Re: Some Diagnostics tests fail

Didrik — Wed, 21 Sep 2016 06:50:35 GMT

I see, in that case you can send an e-mail to questions.tn@support.sonymobile.com to reach them

Re: Some Diagnostics tests fail

Hammouti — Sun, 09 Oct 2016 20:32:44 GMT

Dear Sender,

Kindly be informed that this inbox is no longer supported. We will not have a chance to receive and reply to your e-mail.

Re: Some Diagnostics tests fail

Didrik — Mon, 10 Oct 2016 09:13:10 GMT

Hi @Hammouti,

I was able to find the phone number +20 16727 which is for our contact centre in Egypt. They should be able to assist you further with this. You can also use the link below to send them an e-mail instead.

http://support.sonymobile.com/eg/contactUs/