topic Re: Camera makes phone reboot in XPERIA archive

Camera makes phone reboot

Momma196650 — Thu, 16 Jun 2016 22:04:49 GMT

I can't use my camera at all. True reset new sd card ect

Re: Camera makes phone reboot

Uliwooly — Thu, 16 Jun 2016 22:08:12 GMT

@Momma196650

Elaborate on the issue and also test it in >>> safe mode

Re: Camera makes phone reboot

Didrik — Fri, 17 Jun 2016 07:39:35 GMT

Hi @Momma196650,

Do you mean that when you start the Camera application your phone reboots? When did this start happening? Was it after something was done to your phone or after installing something on it?

As mentioned above, does the same thing happen while in safe mode? I would also suggest that you clear data for the Camera application under Settings > Apps > All > Camera > Clear data.

Re: Camera makes phone reboot

Momma196650 — Fri, 17 Jun 2016 08:34:31 GMT

Yes I will try to take a picture n it stops goes blk and reboots same in safe mode
But I did clear it even factory reset and still the same.
Now, today, I was able to snap 3 good pics bug then it did the same thing again...help I love my phone!...is it doomed!

Re: Camera makes phone reboot

Momma196650 — Fri, 17 Jun 2016 08:36:05 GMT

This recently started no new apps or changes...just started...:(heelp

Re: Camera makes phone reboot

Momma196650 — Fri, 17 Jun 2016 08:39:27 GMT

I even did the diagnostics and it tells me camera isn't available or not connected???
Can it even be disconnected(:

Re: Camera makes phone reboot

Didrik — Fri, 17 Jun 2016 08:47:17 GMT

@Momma196650, in that case I recommend that you try a software repair using Xperia Companion. Keep me posted on how it turns out.